About this opportunity
Neuropath Behavioral Healthcare lists this Receptionist/Client Services Admin (Cherry Hill, NJ) opportunity in cherry hill, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Receptionist / Client Services AdminLocation: Cherry Hill, NJ (Onsite)At Neuropath Healthcare Solutions, we provide comprehensive technology-driven healthcare solutions for healthcare organizations, including hospitals, long-term care, outpatient facilities, and residential treatment. We are focused on acquiring the best talent. We want our Receptionist / Client Services Admin to be internally motivated and adaptive. We value our fast-paced team dynamic and are looking for individuals who embody our core values as a client-focused organization.Job SummaryOur Receptionist / Client Services Admin will provide program coordination along with performing administrative functions for our clientele. They interact with Neuropath Healthcare Solutions staff and clients by ensuring they receive the services they need and resolving any complaints. In addition, the ideal candidate should be comfortable speaking to clients, multitask efficiently, be organized, flexible, and driven.Duties/ResponsibilitiesInteracts with clients via telephone or email, to provide support and information on services.Collects and enters requests for new or additional services.Case assignments & Service Scheduling.Fields client inquiries and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.Performs client satisfaction calls.Ensures that appropriate actions are taken to resolve clients' problems and concerns.Maintains client accounts and records of client interactions with details of inquiries, complaints, or comments.Attends in-service training as required by regulation.Adheres to all agency administrative and clinical policies and procedures.Performs other related duties as assigned.RequirementsAssociate's degree required; Bachelor's degree preferred.Salary starts at $20 per hour.At least a year of relevant experience.Office operations experience is requiredCustomer/Client service experience is requiredMust pass all state and federal background checks; a pre-employment, post-conditional job offer drug screen and fingerprinting are required.Skills/AbilitiesExcellent communication skills including active listeningService-oriented and able to resolve client grievancesProficient computer skills with the ability to learn new softwareBeing Bilingual (Spanish Speaking) is a plusThis is NOT an entry-level position, relevant experience is required when applying. Note: This position is initially temporary with the potential to become permanent. Benefits will be available following 90 days of successful employment.
Worksite address
cherry hill, NJ, 08002, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.