About this opportunity
Aya Healthcare lists this Receptionist opportunity in columbia, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Receptionist - Patient AccessThe Receptionist serves as a welcoming first point of contact for patients, families, visitors, and staff entering the healthcare facility. This position provides accurate information, directions, and assistance while helping individuals navigate the facility safely and efficiently. The representative promotes a positive experience by providing courteous, professional service and responding appropriately to individual needs and requests.Duties include:Greeting patients, family members, visitors, and staff entering the facility and providing assistance based on individual needs.Providing accurate directions and information to help patients and visitors locate departments, services, and other areas within the facility.Assisting individuals with requests for medical records, including completing required forms and facilitating requests for appropriate information.Providing wheelchair assistance to patients and visitors while following established safety procedures and protocols.Communicating professionally and respectfully with all individuals, including effectively managing difficult interactions through active listening, patience, and a calm approach.Maintaining wheelchairs and other assigned equipment in a clean, organized, and readily available condition.Identifying equipment or facility maintenance needs and submitting appropriate repair or maintenance requests to Plant Operations.Communicating requests, concerns, or recommended changes from other departments to the appropriate supervisor while supporting effective coordination and customer service.Job requirements include:· High School Diploma or Equivalent Preferred· 1 Year of Related Healthcare Experience PreferredMission, vision, and values of Maury Regional Health:Mission: Clinical excellence. Compassionate care. Every patient. Every day.Vision: To be the trusted choice for health and wellness in southern Middle Tennessee by delivering a safe, seamless and patient-centered experience.Values:W – Wholeness: Wellness-centered care of mind, body & spirit for our patients & health care team.E – Empathy: Understanding the feelings of others as we walk with them on their path to wellness.C – Community: Creating relationships, connections & trust.A – Advocacy: Defending the rights of all to be heard.R – Respect: Treating everyone with dignity & respect.E – Engagement: Actively involving all stakeholders in creating better health outcomes for southern Middle Tennessee.Strategic anchors:· Quality patient care· Highly effective teams· Stewardship of resources· Innovative culture
Worksite address
columbia, TN, 38401, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.