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The MCS Group, Inc

Receptionist Hospitality clerk

philadelphia, PA

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Job description

Receptionist PositionThe primary role of the Receptionist is to provide front desk reception services while delivering a high level of hospitality support to clients, visitors, and staff.Essential Duties and ResponsibilitiesGreet clients, visitors, and staff in a professional and courteous mannerAnswer and direct incoming calls using a multi-line phone systemManage visitor check-in procedures and maintain security protocolsMaintain reception area cleanliness and professional appearanceProvide hospitality services including conference room setup, beverage service, and catering coordinationAssist with meeting room scheduling and preparationCoordinate courier pickups and deliveriesAssist with scanning, copying, and document handlingProvide backup support across office services functionsCrosstrain on all site duties and schedulesAlways maintain confidentiality and professionalismPerform other duties as requiredQualifications & ExperienceMinimum 5 years of related work experienceAbility to multitask in a fast-paced environmentHigh School Diploma or equivalentAssociate degree or bachelor's Degree preferred.Strong knowledge of Microsoft Word, Excel, Outlook, TeamsExcellent verbal and written communication skills.Ability to deal effectively with individuals at all organizational levels.Good judgment and ability to make timely and sound decisions.Education RequirementsAssociate degree or bachelor's Degree preferredPhysical DemandsAbility to lift and carry boxes weighing up to 50 pounds unassisted.Must be able to move about intermittently throughout the workday.Ability to stand for extended periods while performing office-related tasks.Work EnvironmentAbility to work collaboratively and productively as part of a team.Must be adaptable to changing client needs and priorities.Hybrid work schedule: combination of remote work and on-site presence at assigned client location.Equipment SoftwareMust be proficient on the computer, laptop, monitors, mouse, keyboard, headset, copier, scanner, fax machineMust be proficient in MS Office and Google AppsMust be proficient in MS SuiteMust have working knowledge of Teams, Zoom, or a similar virtual meeting platformCandidates familiar with Citrix platform will be preferredOccupational Health and SafetyEmployees are responsible and accountable for:· Compliance with workplace policies and procedures for risk identification, risk assessment and risk control· Active participation in activities associated with the management of workplace health and safety· Identification and reporting of health and safety risks, accidents, incidents, injuries and property damage at the workplace· Correct utilization of appropriate personal protective equipment· Compliance with the MCS Safety Manual and MCS Associate Manual provided on date of hire.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Worksite address

philadelphia, PA, 19103, US

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