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Job description
ReceptionistFoley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It's a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too.The Receptionist serves as the first point of contact for clients, visitors, and callers, providing professional reception and administrative support. Responsibilities include answering and routing incoming calls, greeting clients and guests, notifying attorneys and business professionals of visitor arrivals, and supporting conference room and office operations as needed.ResponsibilitiesGreet clients and visitors, notify attorneys and/or business professionals of their arrival, and ensure guests are escorted or directed to the appropriate meeting roomProvide hospitality and a welcoming experience for visitors while in the reception areaCoordinate visitor arrivals, building access, guest registration, and visitor office setup, as appropriateAnswer incoming calls, provide general non-legal information, route calls to the appropriate individual, and transfer calls to other Foley offices as neededReview and forward messages received through the after-hours voicemail systemMaintain a general knowledge of the firm and its legal practice areas and know to whom calls and inquiries should be directedMonitor Maptician and review daily conference room and visitor office reservations to support meeting space readiness and appropriate room utilizationAssist with same-day conference room reservation requests, changes, and cancellations; coordinate with Hospitality, Technology, Office Services, and other support teams as appropriateCoordinate catering requests and related meeting support, as neededMonitor conference rooms daily to ensure they are presentable and ready for scheduled meetingsMaintain the reception, conference center, switchboard, and other guest-facing areas in a professional, neat, and orderly conditionValidate guest parking, as appropriateDistribute visitor arrival notifications and related communications, as appropriateNotify building management of maintenance issues, as neededSign for and route incoming express deliveries, courier packages, and hand-delivered mailCoordinate with Office Services regarding visitor office scheduling, setup, and readiness for upcoming guestsMaintain and update visitor office welcome informationMonitor the reception and conference center areas for safety, security concerns, or emergencies, and notify appropriate internal personnel, building management, or emergency services as necessaryQualificationsHigh School Diploma or equivalent requiredMinimum of one (1) year of customer service or administrative experience required; prior law firm or professional services experience preferredExperience with a high volume telephone system preferredDemonstrated customer service orientation, with a professional, welcoming, and responsive approach to clients, visitors, and colleaguesDemonstrated ability to exercise sound judgment, discretion, and professionalism when interacting with clients, attorneys, business professionals, and external visitorsIn support of transparency and equity in the workplace, Foley provides salary ranges for all positions. The figures below represent the full compensation range for this position. The actual amount offered will be between the range minimum and midpoint based on the following factors: education, experience, geographic market, and internal pay equity at Foley.Milwaukee - $45,500 to $59,200
Worksite address
milwaukee, WI, 53202, US
Who can apply
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