About this opportunity
Riverside Healthcare lists this RECEPTIONIST (PRN, 4 PM - 8 PM) opportunity in kankakee, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Receptionist at Riverside Senior LifeThe Receptionist at Riverside Senior Life serves as the first point of contact for patients, visitors, and staff. This role is essential in creating a welcoming and professional atmosphere within the facility. The Receptionist is responsible for managing front desk operations, including answering phones, greeting visitors, and handling basic administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, and a commitment to providing outstanding customer service in a healthcare environment. Demonstrates flexibility with assignments within professional scope/duties/licensure.Essential DutiesGreeting and Directing Visitors: Welcome patients, visitors, and staff, providing them with accurate information and directing them to the appropriate departments.Phone Management: Answer incoming calls, route calls to the appropriate personnel, and manage messages in a timely and professional manner.Communicate any housekeeping or maintenance concerns with appropriate personnel via walkie-talkie.Appointment Scheduling: Assist with confirming appointments in coordination with Care-A-Van schedule(r) and drivers.Administrative Support: Perform clerical duties, including filing, photocopying, scanning, and managing office supplies including supply ordering.Resident/Visitor Assistance: Provide basic information to patients and visitors regarding facility services, policies, and procedures.Financial Support: Support the Business Office Manager or Administrator by collecting payments from resident(s), families, etc., and ensuring deposits are completed accurately.Confidentiality Compliance: Ensure that all patient information is handled in accordance with HIPAA regulations and other applicable privacy laws.Adhere to all applicable federal, state, and local regulations, including those related to infection control, safety, abuse, neglect, and resident privacy (HIPAA).Regularly complete all assigned training modules and courses within the Learning Management System (LMS) to stay up to date on required skills, policies, and industry standards.Non-essential DutiesAssisting with Special Projects: Support various administrative projects as assigned by the management team.Maintaining Reception Area: Ensure the reception area is clean, organized, and stocked with necessary supplies, brochures, and forms.Event Coordination: Assist in organizing meetings, conferences, or special events held within the facility.Preferred ExperienceExcellent verbal and written communication skills.Minimum of 1-2 years of experience in a receptionist or customer service role, preferably in a healthcare setting.Our Commitment to You:Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable. Our Total Rewards package includes:CompensationBase compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift differential, on-callOpportunity for annual increases based on performanceBenefits -.5 to 1.0 FTEPaid Time Off programsHealth and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term DisabilityHealth Savings and Flexible Spending Accounts for eligible health care and dependent care expensesDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance ProgramBenefits -.001 to.49 FTE:Paid Leave Hours accrued as you workPay RangeUSD $15.45 - USD $18.26 /Hr
Worksite address
kankakee, IL, 60901, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.