About this opportunity
Cambrian Homecare lists this Receptionist/Staff Support (Mon-Fri) opportunity in long beach, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Receptionist/Staff SupportCambrian Homecare, LLC has been providing compassionate, flexible, and personalized in-home care services since 1996, helping seniors and individuals with developmental disabilities live independently in the comfort of their homes.We are seeking a motivated, reliable, and customer-focused individual to join our growing team at our corporate office in Long Beach. As Receptionist/Staff Support, you will play a vital role as the first point of contact for our community—triaging incoming calls, delivering exceptional customer service, and supporting office operations.Join our team and contribute to a culture that values teamwork, adaptability, clear communication, and a strong commitment to service.This position is Monday - Friday, 9am - 6pm.This is not a remote position.ResponsibilitiesCall Management & TriageAnswer incoming calls promptly and with a professional and friendly tone.Utilize active listening and problem-solving skills to identify caller needs.Determine the appropriate department or team member and transfer calls accurately to ensure timely resolutionProvide basic support and information based on general knowledge of all internal departments.Serve as the first point of contact and communication bridge between callers and company departments.Customer Experience and SupportDeliver excellent customer service by demonstrating professionalism, empathy, and patience.Resolve basic questions or concerns when possible, ensuring positive caller experience.Ensure all visitors feel respected and valued.Documentation & CommunicationDocument caller inquiries and interactions.Maintain clear and organized communication with internal departments to support seamless service delivery.Escalate urgent or complex issues to the appropriate department quickly and efficiently.QualificationsHigh School Diploma or equivalentEffective verbal and written communicationAbility to handle a fast-paced environmentCapable of managing a high volume of callsFluency in both English and SpanishRequirements:18+ years of age or olderEligible for employment in the United StatesAbility to pass a background and reference checkWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Posted Min Pay RateUSD $21.50/Hr.Posted Max Pay RateUSD $21.50/Hr.
Worksite address
long beach, CA, 90802, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.