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Job description
Receptionist PositionWhen you join The Downtown Veterinarian in Indianapolis, IN, you become part of a legacy dedicated to promoting the highest standard of companion animal health care. Since 1996, we have treated pets like our own, viewing them as extensions of the family. Our commitment to compassion, technology, and education has earned the community's trust, reflected in our exceptional 4.9-star Google rating. We invite you to bring your expertise to a team that truly makes a difference in downtown Indianapolis. At The Downtown Veterinarian, we believe in creating a supportive environment where all our teammates can succeed. As part of a larger network, we prioritize a culture of continuous learning and professional development.Job DescriptionYour Impact as a ReceptionistBe the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.What You'll Bring to the TeamA passion for providing excellent customer service and a genuine love for animals.Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.A collaborative, team-first mindset and the ability to work both independently and with direction.Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.Responsibilities and BenefitsAs part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.Competitive CompensationA competitive hourly rate or salary based on your experience and role.Health & WellbeingWe offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.Financial SecurityPlan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.Commitment to GrowthWe support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.The Power of a NetworkJoin a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.Valuable PerksEnjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.About Mission Pet HealthMission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact with your request and contact information.EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
Worksite address
indianapolis, IN, 46201, US
Who can apply
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