About this opportunity
ISG lists this Record Retrieval Specialist (29735) opportunity in danvers, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Details
Location: Danvers, MA 01923
Salary range: $14.00 - $14.00 hourly
Shift: Monday - Friday
Take your career to the next level with this unique opportunity for growth and development within a dynamic national company! ISG provides national claim and litigation support to the insurance and legal communities. We help our clients achieve optimal claim outcomes. We are looking for a Record Retrieval Specialist to join our Medical Records team.
Job Description
As a Record Retrieval Specialist, your main responsibility is to obtain the requested materials and supply those back to the requesting party in a timely manner.
Essential Duties & ResponsibilitiesData entry
Follow‑up with providers (via phone, email, fax) – frequent phone work
Review prepayment requests for accuracy and input them into our system
Answer status requests made by the client
Process rejections based on the client protocol
Review requested materials for accuracy and supply those in a final version to the requesting party
ISG is a technology‑driven company that believes superior customer service is the core of a business relationship. We are fueled by technology and powered by people. If this opportunity is a match for you, we welcome you to apply!
Job Type
Full‑time
Qualifications
Prior experience in record retrieval (vendor side or physician side)
Excellent written and verbal communication
Strong work ethic
Strong computer skills
Effective organizational skills
Ability to multi‑task
Detail‑oriented
Ability to work independently in a remote setting
Knowledge of basic Microsoft Office programs (preferred)
Appropriately maintaining the diary schedule set in place for follow‑up
Ability to adhere to multiple client protocols
Entering accurate diary entries in the system for all events regarding workflow
Responding to client inquiries in a timely and appropriate manner
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Worksite address
danvers, MA, 01923, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.