About this opportunity
U.S. Legal Support lists this Records Support Coordinator opportunity in houston, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Records Support Specialist – Inside Sales FocusAre you dependable, resilient, and outgoing? Do you have a client-focused outlook and strong critical thinking skills? If so, U.S. Legal Support is looking for a Records Support Specialist to join our growing team in Houston!This entry-level role blends records management with client outreach and inside sales functions. You'll be responsible for communicating directly with opposing counsel to facilitate records access, discuss pricing, and manage records orders. This is a great opportunity to launch or grow your career in the legal support industry while working with a dynamic and supportive team.Key Responsibilities:Contact opposing counsel by phone or email to offer records for purchaseDiscuss pricing, authorizations, and delivery optionsOffer duplicate records for purchase once original orders are receivedReview signed waivers and determine what portions of orders should be fulfilledSubmit orders on behalf of opposing counselProcess, sort, code, and classify incoming records and mailRetrieve and route requested files and documentsMaintain accurate check-out and tracking systemsInterface with internal departments for coordination and supportAnswer departmental phone and email inquiriesPerform quality control checks on outgoing documentsSupport the intake and delivery of physical and electronic recordsQualifications:High school diploma or equivalent requiredMinimum 2 years of relevant work history (customer service, admin, inside sales, etc.)Litigation support or records retrieval experience is a plusStrong communication and problem-solving skillsHighly detail-oriented and organizedComfortable using email and business phone systemsWhy Join U.S. Legal Support? We offer our Records Support Specialists a supportive environment and comprehensive benefits, including:Medical, Dental, and Vision coverageParental Leave and Pet-Friendly BenefitsLifeLock identity protectionCompany-sponsored fun activities and culture eventsAnd more!Please Note: This position requires a full background check and verification of at least 10 years of work/education history. All resume details must be accurate and verifiable. Employment is contingent upon a successful background check.
Worksite address
houston, TX, 77001, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.