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American Red Cross

Recovery Caseworker

lancaster, PA

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Availability awaiting confirmation

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Job description

Caseworker serving disaster clients

Provide follow up and recovery planning services, including referrals, for individuals and households following regional events - primarily home fires.

Conduct follow-up for clients within 72 hours of case being opened by Disaster Action Team or Caseworker.

May also conduct Intake and provide Financial Assistance to qualified clients if case was not opened by DAT

Conduct Follow-up and Recovery Planning Services

Provide Internal Referrals and External Referrals.

Assist with problem-solving and advocacy upon request

Use RC Care to document services according to the Client Care Program Standards and Procedures and RC Care Job Tools.

Services may be provided in person or virtually.

Work with community recovery partners to plan for community recovery needs and long-term recovery activities.

Qualifications

Able to treat clients with care, comfort and concern.

Demonstrated commitment to the mission of the American Red Cross.

Demonstrated ability to work well in stressful situations and in a team-oriented setting.

Demonstrated interest in learning about community resource organizations.

Treats people equitably and works effectively with diverse populations

Comfortable with technology

Worksite address

lancaster, PA, 17622, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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