Summary
Department: 56 Force Support Squadron (FSS) Marketing Department Funding Type: Non-Appropriated Fund (NAF) Employment Type: Flexible (No guaranteed hours, no benefits) Core Mission: In this role, you will support the day-to-day operations of our sports and fitness facilities. You will interact directly with active duty members, retirees, and their families, ensuring they have a safe, clean, and welcoming environment to achieve their fitness goals.
Responsibilities
Customer Service & Front Desk Operations: Greet visitors, answer phone calls, and verify eligibility of patrons entering the facility. Ensure only authorized patrons use the facility and adhere to established rules, regulations, and policies. Provide general information regarding scheduled sports events, classes, and facility features. Assist in resolving customer complaints and elevate complex issues to the supervisor. Facility & Equipment Management: Issue and receive athletic and recreational equipment; inspect check-out items for cleanliness and good repair. Maintain indoor fitness areas, including clean locker rooms, wiping down equipment, and returning weights/accessories to their proper locations. Maintain reservation systems for sports courts and fields. Conduct and record hourly headcounts and report safety infractions or potential hazards. Perform opening and closing procedures for the facility in accordance with written guidelines. Inventory & Funds Handling: Safely handle and safeguard funds collected at the front desk. Inventory, restock, and display retail or check-out items, and provide the equipment manager with lists of re-order needs. Account for towels and uniforms received from laundry contractors; wash and dry towels and uniforms as needed. Event Support: Assist with setting up facilities, grounds, and equipment for special programs, fitness events, and tournaments. Perform minor maintenance or adjustments on fitness equipment as needed. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13093175
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/30/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: To qualify for this position, candidates must meet the following criteria: Experience: No professional fitness experience is required, but you must possess basic customer service experience and be able to perform simple clerical or office tasks. Computer Skills: Basic knowledge of Microsoft Office, Windows operating systems, and ability to navigate the World Wide Web. Communication: Ability to communicate effectively and professionally, both orally and in writing, with a diverse customer base.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Benefits
Benefits Not Applicable (N/A) Explanation: Because this is a flexible, non-guaranteed-hour Non-Appropriated Fund (NAF) position, it does not carry eligibility for federal employee benefits.