About this opportunity
Summit-Medical-Group,-P.l.l.c. lists this Referral Coordinator - CMA, LPN preferred at Summit Family Medicine Greeneville opportunity in greeneville, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Referral Coordinator - CMA, LPN preferred at Summit Family Medicine Greeneville
Job Category : Front Office
Requisition Number : REFER
Posted : August 6, 2026
Full-Time
On-site
Locations
Showing 1 location
S Fam Med Occup Hlth Srvs
5000 Monarch Pointe
Greeneville, TN 37745, USA
S Fam Med Occup Hlth Srvs
5000 Monarch Pointe
Greeneville, TN 37745, USA
Summit Family Medicine Greeneville is seeking a Referral Coordinator- CMA or LPN preferred . The referral coordinator is responsible for the arrival of referrals to specialist’s offices prior to patient scheduled appointment as well as handling patient check outs. This is a Fulltime opportunity.
Examples of Duties (List does not include all duties assigned)
Receives and returns phone calls to patients, other physicians’ offices, insurance
companies and other offices as appropriate.
Completes all referral forms correctly and timely and faxes / mails forms to other
physicians’ offices, insurance companies and other appropriate recipients.
Schedules patients’ appointments as needed.
Responsible for prior telephonic approvals when needed for out-of-network
specialists and for telephonic pre-certification when needed for specialists.
Contacts other physicians and outpatient facilities to make appointments for other
examinations or procedures.
Utilizes Athena appropriately to include chart viewer which ensures proper
documentation in patient’s charts.
Maintains daily logs of contacts and job completions.
Advises patients of PCP protocol regarding referral process, insurance companies,
patients’ responsibilities, etc. Keeps updated regarding insurance companies’
policies and procedures.
Assists with other front office functions as requested, such as scanning, answering
phones, check-in, etc.
Performs duties in a professional manner while exhibiting a courteous and
cooperative demeanor to patients, co-workers, management, and the public.
Adheres to established policies and procedures (including OSHA guidelines.)
Adheres to all appropriate aspects of the corporate compliance plan.
Actively participates in site-level Quality Improvement Activities. Each employee will
contribute to the continual evaluation site performance as well as the
implementation and measurement of improvement activities that increase the
quality of care provided to patients.
Performs other duties as assigned by physicians, Site Manager, or corporate
Administration.
Education
High School Diploma or GED required.
Experience
Prefer one-year experience in a medical billing setting.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Worksite address
greeneville, TN, 37745, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.