Referral Counselor (Legal) - Bilingual (English/Spanish)

Job description

REFERRAL COUNSELOR (Legal Non-Profit)

Remote work opportunity -Full-time

FLSA Status:Non-exempt

Start Date:August 10, 2026

The New York City Bar Association (City Bar), founded in 1870, is a voluntary association of lawyers and law students. The City Bar’s mission is to equip and mobilize a diverse legal profession to practice with excellence, promote reform of the law, and uphold the rule of law and access to justice in support of a fair society and the public interest in our community, our nation, and throughout the world.

THE POSITION

Do you enjoy finding ways to help others who need legalassistance? Would you like to work remotely from your home 100% of the time (with the option to attend a few in-person meetings per year)?

We are in the business of public service. For more than80years, we have made it our mission to help individuals and businesses find the right lawyer to meet their legal needs. Established in 1946, the New York City Bar Legal Referral Service (LRS) is the oldest lawyer referral service in New York State, and the first one in New York City approved by the American Bar Association (ABA).Reporting to the Supervising Attorney, the ReferralCounselor willjoin a team ofcounselors,contributingtoour longstanding commitment and service.

We welcome those with a strong interest inpublic serviceandlawwho are:licensed lawyers in anyjurisdiction; candidatesholding or pursuing a J.D. or LL.M.;andmatriculatedundergraduateswith aninterest in pursuing a legal career--areall welcometo apply!This position does notprovideany legal advice or represent clients in any capacity.

AREAS OF RESPONSIBILITY include, but are not limited to:

Respond to high volume of calls and emails from thegeneral public

Triage legal issues and direct clients toparticipatinglawyers and other legal resources

Provide basic legal information to the public

Assistingthe department with othersecondaryduties,such asassistingwith recruiting lawyers to join the service,lightresearchfor our legaltopicswebpages,assistingwithgrass roots marketingand recruiting research,public relationsat public events,etc.

QUALIFICATIONS/SKILLS/REQUIREMENTS

Astronginterest inhelping the public byworking inalegal,nonprofitsetting

A learning mindset andcuriosityabout topics thatimpactthe profession, law, and helping the public,such aschanges tothe law,nonprofits’strategicuse oftechnology toboost efficiencies inprovidinghelptothepublic,andevolvingdelivery of legal servicesmodelsGeneral knowledge of New York law and legal resources available to New Yorkers, preferred

BilingualfluencyintheEnglishlanguage (spoken and written),and Spanish language(spokenrequired, written preferred)

At least one year of employment in a legal environment/organization

Excellent phone manner, customerserviceand written/verbal communication skills

Must be able to deal effectively with challenging individuals

Ability to staycalm in stressful situations

Abilitytousemultiple windows and/or computer programs simultaneouslyandefficiently

Strong PC skills, including Microsoft Office 365products(principally,Outlook, Word, OneDrive,andTeams),Zoom,VOIP orsoft-phone technologies, and basic web-basedprograms.Familiarity with or ability to use other O365 apps with little training(such as SharePoint, Excel, One Note, and CoPilot)wouldbe aplus.

This position is open to thoseresidingin the Mountain, Central, and Eastern time zones of the U.S.

Candidates must be eligible to work in the U.S.

COMPENSATION/BENEFITS

Starting compensation is $30.22 - $32.97 per hour (based on experience), which is equivalent to an annualized salary range of $55,000 - $60,000 for full-time employment (generally 35hours per week).

The LRS Department at the City Bar is open Monday through Friday, 8:30 a.m. to 5:30 p.m. Eastern Time, and is closed daily from 1:00 p.m. to 2:00 p.m. Assigned work schedules mayvary, andstart and end times will bedeterminedbased on operational needs.

We provide a competitive benefits package, for full-time employees,

generous paid time off (vacation, personal, sick time, holidays including closing between Christmas and New Year’s day, day off each year for volunteer work, some extra time off in summer (if employment begins no later than June))

choice of medical plans

dental

vision

401K

life insurance

Employee Assistance Program

short-term/long-term disability insurance

employee discounts

complimentary City Bar membership/many CLE programs/City Bar events

We actively seek a diverse applicant pool and encourage candidates of all backgrounds and unique experiences to apply, especially those candidates belonging to historically under-represented communities. We welcome diversity of all kinds. It is the policy of the Organization to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, age, national origin, alienage or citizenship status, gender (including gender identity), sexual orientation, disability, arrest or conviction record, pregnancy, credit history, salary history, caregiver status, marital status, partnership status, or status as a victim of domestic violence, stalking and sex offenses, religion, sex, genetic information, military status, unemployment status or any other characteristic as protected by law. With regard to the Americans with Disabilities Act and other related laws, the organization will endeavor to make reasonable accommodations for persons due to their religious beliefs, disability, pregnancy, childbirth or related medical condition or because the individual was a victim of domestic violence, sexual violence or stalking.

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Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.