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Job description
Base pay range
$115,000.00/yr - $125,000.00/yr
Life at aptihealth aptihealth is a fast‑growing health‑tech company transforming behavioral healthcare. Our digital platform and affiliated medical group make it easier for people to access high‑quality care when and where they need it. You'll join a mission‑driven team that is curious, collaborative, and passionate about improving lives through technology and care innovation. Here, ideas turn into action and learning happens every day. We’re proud to be named one of the world’s top health tech companies of 2025, recognized for advancing digital behavioral healthcare. Together, we’re building a better, more accessible future for mental health.
What We Offer
The chance to make life better for millions of people
Smart, supportive colleagues who care about what they do
A place where new ideas quickly turn into real results
A culture that values curiosity, collaboration, and inclusion
A team built on trust, accountability, and continuous learning
The Role
As a Regional Account Director, you will play a critical role in expanding and strengthening aptihealth’s patient referral network. You will build, manage, and deepen strategic relationships with primary care providers, hospital systems, and specialty practices to drive consistent, high‑quality referrals into our behavioral health programs. In this role, you will act as a trusted partner to clinical and administrative stakeholders, aligning their needs with aptihealth’s integrated mental health solutions and ensuring a seamless referral experience. Your work will directly support our mission to improve access to mental health care and deliver meaningful outcomes for patients and communities.
Requirements
Must be based within 1 hour of Buffalo or Rochester, NY
Bachelor’s degree in Business Administration, Healthcare Administration, or a related field required; master’s degree preferred
5–7 years of experience in customer success, account management, or business development in healthcare, including direct engagement with primary care practices and hospital systems
Clinical licensure in a human services or healthcare field (such as RN, LCSW) is strongly preferred
Demonstrated knowledge of the healthcare landscape with the ability to navigate patient referral workflows and applicable regulatory requirements
Exceptional interpersonal and communication skills, with the ability to build trust and rapport with healthcare professionals
Willingness and ability to travel locally 3–5 days per week within an approximately one‑hour driving radius; reliable transportation and a valid driver’s license required
Analytical mindset with the ability to interpret data to drive decision‑making
Proven track record of meeting and exceeding sales or growth targets
Self‑motivated, with the ability to work independently and as part of a team
Passion for improving mental health outcomes and a commitment to aptihealth’s mission
Responsibilities
Strengthen Customer Relationships: Develop and nurture relationships with primary care physicians, hospitals, and specialty groups within your designated territory. Understand their unique needs and ensure they have a positive experience working with aptihealth.
Drive Growth: Collaborate with healthcare providers to identify opportunities for expanding the use of aptihealth’s services. Advocate for our solutions and promote their benefits in improving patient outcomes.
Training and Onboarding: Provide comprehensive training and support to healthcare providers to ensure they understand our platform, referral processes, and how to maximize its value for their patients.
Data Analysis: Utilize data and analytics to identify trends, opportunities, and challenges in the referral process. Work with providers to optimize their utilization of our services.
Feedback Loop: Establish a robust feedback mechanism to collect input from healthcare providers and relay it to aptihealth’s product and operations teams.
Meet and Exceed Targets: Achieve quarterly and annual targets for patient referral growth within your territory, in collaboration with our sales and marketing teams.
Documentation and Reporting: Maintain accurate records of interactions, progress, and key metrics using our CRM system.
Job Type
Full‑time, salaried
Location
Field‑based role supporting the Western New York region
Compensation
$115,000 – $125,000 annually (final salary determined based on experience, location, internal equity, and overall qualifications)
Benefits
Comprehensive Medical, Dental, and Vision plans available
Paid Time off, Sick Time and Paid Company Holidays
401(k) Retirement Savings Program with 2% Company matching
Voluntary Life Insurance
Employee Assistant Program (EAP)
About Aptihealth
aptihealth, Inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare. Our platform connects medical providers, behavioral health specialists and patients with proprietary assessment and treatment management protocols to get and keep patients healthier faster. aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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Worksite address
buffalo, NY, 14266, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.