Regional Business Director - Pacific North

Job description

## Regional Business Director - Pacific NorthApplylocations: Bellevue, Washington: Portland, Oregontime type: Full timeposted on: Posted Todayjob requisition id: R **Regional Business Director Pacific North – Dental Services Organization (DSO)****Position Overview:**The **Regional Business Director** will oversee the operational, financial, and strategic performance of **6 to 8 dental practice locations**, generating from **$60M to +$80M in annual revenue**. Reporting to the **Division President**, this role will drive **business growth, operational efficiency, and patient satisfaction** while ensuring clinical excellence and financial success. The Regional Business Director will lead **practice managers and regional support teams**, fostering a high-performance culture and aligning the region with organizational goals.**Key Responsibilities:****Operational Leadership & Performance Management*** Oversee **day-to-day operations** across multiple dental locations, ensuring efficient workflows and high-quality patient care.* Implement **standardized processes, scheduling, and resource allocation** to maximize clinic efficiency.* Monitor and drive **key performance indicators (KPIs)** such as revenue, patient volume, provider productivity, and cost control.* Leverage **data-driven insights** to enhance operational decision-making and business growth.* Ensure alignment with **corporate objectives, compliance, and industry best practices**.**Financial & Revenue Management*** Maintain full **P&L responsibility** for the assigned region, ensuring revenue growth and cost optimization.* Develop and manage **budgets, forecasts, and financial plans** in coordination with the Division President and the Field Finance team.* Drive **revenue cycle management** efforts, optimizing billing, collections, and payer relationships.* Identify opportunities to improve **profitability through pricing strategies, patient retention, and service mix adjustments**.**Business Growth & Sales Strategy*** Develop and execute **regional growth strategies**, including patient acquisition, referral network expansion, and marketing initiatives.* Utilize **competitive market intelligence** to refine sales approaches and enhance patient conversion rates.* Work with local teams to implement **community engagement programs** that drive new patient growth.* Partner with marketing and business development teams to optimize **patient experience and brand positioning**.**Collaboration with Clinical Leadership*** Work closely with **Clinical Directors and Lead Dentists** to ensure alignment between **business objectives and clinical excellence**.* Support **clinical training, provider development, and patient care initiatives** to enhance clinical outcomes.* Monitor and support **clinical KPIs** to ensure high standards of care and patient satisfaction.* Promote innovation and the adoption of **new treatment protocols and digital dentistry solutions**.**Team Leadership & Development*** Lead and develop **Practice Managers and regional operations teams**, fostering a culture of accountability and excellence.* Provide coaching and leadership training to support team growth and career progression.* Champion a **collaborative and patient-first culture** within all locations.* Ensure strong communication and alignment across all regional teams and leadership levels.**Regulatory Compliance & Risk Management*** Ensure full compliance with **state, federal, and industry regulations**, including HIPAA and OSHA.* Maintain a strong focus on **patient safety, infection control, and ethical business practices**.* Implement policies and procedures that **mitigate risk and enhance operational consistency**.**Stakeholder & Community Engagement*** Build and maintain relationships with **referring providers, insurance partners, and key stakeholders**.* Represent the organization in **local healthcare and dental industry events**.* Support local community outreach initiatives to enhance brand reputation and patient loyalty.**Qualifications & Requirements:*** **Education:** Bachelor’s degree required; MBA or MHA preferred.* **Experience:*** **7+ years** of leadership experience in **multi-location healthcare, dental, or service-based industries**.* Proven ability to manage **$60M+ in revenue** with a track record of driving growth and operational excellence.* Experience leading **regional teams, driving sales strategies, and optimizing multi-site operations**.* **Skills & Competencies:*** Strong **P&L management, financial acumen, and strategic execution**.* Ability to **analyze business trends, market data, and operational performance**.* Exceptional **leadership, communication, and problem-solving skills**.* Deep understanding of **dental industry trends, compliance, and patient experience best practices**.**Compensation & Benefits:*** Salary: $135,000–$150,000 base plus annual bonus potential* Comprehensive **healthcare, dental, vision, and 401(k) with matching**.* Professional development and leadership training opportunities.* Flexible work environment with **regional travel as needed**.APPLICANTS MUST RESIDE WITHIN THE STATES OF OREGON OR WASGINGTON TO BE CONSIDERED**Compensation & Benefits:*** Salary: $135,000–$150,000 base plus annual bonus potential* Comprehensive **healthcare, dental, vision, and 401(k) with matching**.* Professional development and leadership training opportunities.* Flexible work environment with **regional travel as needed**.

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