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H&R Block

Regional Client Experience Leader

monroe, MI

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Job description

H&R Block seeks a Multi-Office Leader to oversee 4-6 offices, ensuring a consistent, high-quality client experience and strong operational execution. You will coach Tax Professionals and Client Service Professionals, drive performance, and align staffing, facilities, and compliance to support growth and client satisfaction.

You will travel frequently to maintain in-person presence, lead by example, and implement new client experience processes while ensuring readiness across locations.

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Worksite address

monroe, MI, 48162, US

Who can apply

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