About this opportunity
H&R Block lists this Regional Client Experience Leader opportunity in parma, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
H&R Block is seeking a Multi-Office Leader (Area Experience Leader) to oversee a portfolio of 4–6 retail offices, ensuring a consistent, high-quality client experience across locations. You will coach Tax Professionals and Client Service Professionals, balance strategic oversight with hands-on office presence, and drive revenue, operational performance, and client outcomes.
You will own office readiness, staffing, facilities, compliance, and day-to-day operations while developing bench strength
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.