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H&R Block, Inc.

Regional Client Experience & Operations Leader

gallatin, TN

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About this opportunity

H&R Block, Inc. lists this Regional Client Experience & Operations Leader opportunity in gallatin, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.

Job description

H&R Block is seeking an Area Experience Leader to oversee 4–6 retail offices, ensuring a consistently excellent client experience and strong operational execution across locations.

You will coach Tax Professionals and Client Service Professionals, align priorities, monitor metrics, and drive revenue growth while maintaining readiness, staffing, and compliance for seasonal demand. This hands‑on role balances visibility in offices with strategic oversight to deliver trusted outcomes.

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Worksite address

gallatin, TN, 37066, US

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