About this opportunity
PM Pediatric Care lists this Regional Clinical Manager (Pediatric NP/PA) opportunity in massapequa park, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We're committed to bringing passion and customer focus to the business. The Regional Clinical Manager (RCM) is a medical leadership role reporting to the Regional Operations Director (ROD). The Regional Clinical Manager will provide training and education for new providers, reinforce skill development among low-performing providers, assist in adjusting the provider schedule to match training needs and seasonality, and address quality or safety concerns. This position is eligible for performance bonus, with bonus payout tied to companywide performance, site performance, and other KPIs defined by direct supervisor. On-time progression of new providers through UPTP (Universal Provider Training Program) program Individual provider performance Building a culture of quality and safety Provider Training And Ongoing Education For Providers Work with central support teams to ensure new providers are onboarded, credentialed, and have completed required HR and educational training prior to start date. Provide in-person orientation for new providers, including culture, quality, and office workflow. Work with central education team to help providers complete Provider Training Program, which includes provider assessments, Bootcamps, skills workshops, lectures, and RESCUE (Resuscitation and Stabilization of Children in the Urgent Care Environment) training. Provider Scheduling And Shift Management Review provider schedule developed by ROD and/or central scheduling team and adjust as needed based on weekly staffing report and training needs. Respond to provider callouts and secure backup coverage for shifts with callouts. Quality, Safety, And Patient Experience Response Respond to patient complaints that are medically related and escalated from the provider who rendered care or calls that are urgent in nature. Accountable for region's quality metrics, provider efficiency, and provider team retention metrics. Review candidates presented by central support teams, conduct on-site interviews, arrange shadowing shifts for candidates, and make timely hiring recommendations to ROD.
Provider Mentorship, Support, And Personnel Management Travel to all sites on weekly or bi-weekly basis. Respond to medical escalation calls/messages, and/or develop internal Teams messaging system for peer-to peer medical support among providers. Trainees: 10 charts per review: review for medical decision making, adherence to guidelines, accuracy, efficiency, problem-focused, coding Conduct pNPS review monthly and, in collaboration with SVP of Clinical Standards, Training and Quality, work with bottom 3 providers on action plan and progress. Recommend to SVP of Clinical Standards, Training and Quality and ROD any providers in need of Performance Improvement Plans. Additional duties as assigned, including providing back-up coverage for Regional Clinical Managers or Regional Medical Officers on PTO. Graduate of an accredited Physician Assistant or Nurse Practitioner program ? Licensed in the state where the site is located ? Meet Threshold Criteria/qualifications For Credentialing And Privileges ? Training and quality improvement/process improvement experience Recognized by patients and peers as an exemplary pediatric medical provider; Sets and models high performance and behavior standards ? The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
Worksite address
massapequa park, NY, 11762, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.