About this opportunity
Heritage Senior Living lists this Regional Director of Operations (LNHA/NHA) opportunity in springfield, Missouri. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Regional Director of Operations (LNHA/NHA)
Aspire Senior Living - Springfield, MO
Our Company
At Aspire Senior Living, our mission is to transform lives through Accountability, Service, Passion, Integrity, Resilience, and Excellence. We are committed to exceptional resident care while creating an employee-focused environment where our teams can grow and succeed.
Position Summary
Aspire Senior Living is seeking an experienced Regional Director of Operations to provide leadership and operational oversight for assigned skilled nursing and long-term care communities throughout Missouri.
This Regional Director of Operations position partners with Administrators, Regional Clinical Leadership, Human Resources, Finance, and corporate support teams to drive operational excellence, regulatory compliance, financial performance, census growth, employee engagement, and exceptional resident care.
Key Responsibilities
Lead, coach, and support Administrators and facility leadership teams.
Monitor operational, financial, census, labor, and quality performance.
Conduct routine facility visits and develop performance improvement plans.
Ensure compliance with CMS, state, OSHA, HIPAA, and company requirements.
Support communities through surveys, investigations, and regulatory reviews.
Partner with Clinical Leadership to improve quality outcomes and survey readiness.
Recruit, mentor, develop, and retain strong facility leaders.
Partner with HR on employee relations, leadership development, retention, and succession planning.
Analyze financial and operational metrics and identify improvement opportunities.
Drive census, occupancy, labor management, and financial performance.
Implement company initiatives and operational best practices throughout the region.
Communicate regional performance and priorities to executive leadership.
Required Qualifications
Current Nursing Home Administrator (LNHA/NHA) license in good standing
Bachelor's degree in Healthcare Administration, Business Administration, or related field, or equivalent experience
Minimum 5 years of successful LNHA/NHA experience
Minimum 3 years of multi-site or progressive operational leadership experience in long-term care
Strong knowledge of CMS regulations, state surveys, reimbursement, and skilled nursing operations
Demonstrated success improving financial, regulatory, operational, and quality outcomes
Strong leadership, communication, coaching, and problem-solving skills
Valid driver's license and acceptable driving record
Ability to travel approximately 70–80% throughout the assigned region
Preferred Qualifications
Master's degree in Healthcare Administration, Business Administration, or related field
Experience overseeing multiple skilled nursing communities
Experience with operational turnarounds, acquisitions, or facility transitions
What Success Looks Like
Success in this position includes strong survey outcomes, census and occupancy growth, effective labor management, financial performance, improved employee retention, positive resident outcomes, and the development of accountable, high-performing leadership teams.
Aspire Senior Living is an Equal Opportunity Employer.
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Worksite address
springfield, MO, 65897, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.