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Compass Group USA

REGIONAL DIRECTOR OF OPERATIONS

macon, GA

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About this opportunity

Compass Group USA lists this REGIONAL DIRECTOR OF OPERATIONS opportunity in macon, Georgia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Unidine Healthcare

Position Title: ((title))

Salary: 140,000 - 155,000 / year based on experience

Other Forms of Compensation: Annual Performance Bonus, Car, Relocation Assistance

Think Fresh! Lead with Excellence!

An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing their passion, creativity and talent to craft memorable guest experiences. Unidine’s commitment to scratch cooking, innovative programs, venue concepts and services continues to push boundaries and modernize dining programs for hundreds of clients around the nation. Our restaurants, bars, cafeterias and bistros offer a place for guests to enjoy something extraordinary. That is why we believe that using the freshest ingredients makes for the best dishes, staying ahead of industry trends pushes us to be innovative, and giving team members the right tools and resources helps them to perform their best. Come and join our award-winning team!

Job Summary

Location: Gainesville, Georgia

We are seeking an experienced Regional Director of Operations (RDO) to lead a portfolio of healthcare foodservice accounts across Northeast Georgia. This position provides strategic leadership, operational oversight, and client relationship management for 4 acute care hospitals, 3 long-term care communities, and 1 behavioral health facility , all located within 45 minutes of Gainesville . Enjoy the opportunity to make a significant impact across multiple healthcare settings while maintaining an exceptional work-life balance with minimal overnight travel.

As a key member of the regional leadership team, you will coach and develop site leaders, strengthen client partnerships, and drive operational, financial, and patient satisfaction outcomes across the region.

Key Responsibilities

Lead, mentor, and develop Directors of Dining Services and healthcare foodservice leaders across multiple locations.

Drive exceptional patient, resident, visitor, and retail dining experiences while ensuring high standards of quality, safety, and hospitality.

Build and maintain strong relationships with hospital executives, long-term care administrators, and key client stakeholders.

Oversee operational performance, regulatory compliance, food safety, quality assurance, and client satisfaction initiatives.

Own financial performance for the region, including budgeting, forecasting, labor management, and P&L accountability.

Support recruitment, succession planning, performance management, and leadership development activities.

Collaborate with regional and corporate teams to implement strategic initiatives and share best practices.

Serve as the primary point of escalation for operational and client concerns.

Drive performance against key metrics, including patient satisfaction, employee engagement, safety, retention, and profitability.

Partner with business development and retention teams during client presentations, renewals, and contract discussions.

Foster a culture of accountability, inclusion, continuous improvement, and service excellence.

Preferred Qualifications

Multi-unit leadership experience in healthcare foodservice, including acute care, long-term care, rehabilitation, or behavioral health environments.

Proven success managing large-scale operations, budgets, and client relationships.

Strong financial acumen with experience driving operational and profitability improvements.

Demonstrated ability to develop high-performing teams and build leadership bench strength.

Excellent communication, relationship-building, and influencing skills.

Strategic thinker with strong analytical and problem-solving abilities.

Experience leading change and driving measurable improvements in service, quality, and financial performance.

Proficiency with Microsoft Office Suite.

Travel

Regular travel within the assigned territory. All locations are within a 45-minute radius, resulting in little to no overnight travel. You'll have the opportunity to lead a diverse healthcare portfolio while still sleeping in your own bed each night.

Unidine is a member of Compass Group USA

Associates at Unidine are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off (varies by site/state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Unidine maintains a drug-free workplace.

Unidine Healthcare

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Worksite address

macon, GA, 31297, US

Who can apply

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