Regional Director of Operations

Job description

All Jobs > Regional Director of Operations

Job Summary

Responsible for the overall success of a property in guest and associate satisfaction, quality assurance and revenue generation.

Specific Responsibilities

Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals

Holds team members accountable for results

Develops and implements multi‑year business and profitable growth strategies for a region to deliver increased market share by managing financial performance, assessing economic factors, demographics trends, and competitive strategy, enhancing the brand; and leveraging relationships

Ensures unbeatable excellence in all brand and LBA standards

Ensures acquisition of competitive talent for a region, partnering in development of company human resources initiatives and promoting opportunities to attract and retain a high performing diverse workforce

Analyzes and mitigates risk to the region by proactively monitoring internal and external risk opportunities to the company, developing an action plan, and utilizing the regional team to execute the plan

Manages overall financial performance of the region by analyzing and reconciling financial reports, determining trends and areas of opportunity, advising others on cost‑control methods, and resolving budgetary issues

Provides overall direction for a region by analyzing business objectives and guest needs; developing, communicating, building support for, and implementing business strategies, plans, and practices

Cultivates an environment where associates respect and adhere to company standards of integrity and ethics

Adds value to LBA Hospitality by focusing on improving total revenues and RevPAR

Facilitates participation in all training programs

Focuses on local sales efforts and QA improvement

Evaluates the performance of each property

Creates strategies for the region that align with the company’s strategies and lead to the achievement of business priorities. Pursues initiatives and opportunities that will support the company’s strategies

Promotes reputation and social responsibility

Builds and sustains an environment where adherence to and reinforcement of the highest standards of integrity and ethics are the norm

Demonstrates creativity and strength in the face of change, obstacles and adversity

Requirements

Pre Requisites

Minimum Five years hospitality experience with a focus on multi‑property operations

Multiple brand knowledge preferred

Extensive hotel financial knowledge

Five years supervising managers who have P&L responsibility and make employment decisions

Essential Functions

Computer skills: Basic knowledge required. Hilton and Marriott Revenue Management Systems, Excel, Word, PowerPoint and Outlook experience preferred.

Must be able to lift and carry 30 pounds, push and pull 50 pounds

Must be able to sit or stand for extended periods of time

Must maintain a valid Drivers License and Motor Vehicle Insurance.

Must be able to speak and read English.

Must display professionalism, honesty and trustworthiness at all times.

Required Knowledge, Skills and Abilities

Ability to build and maintain strong relationships with property GM & DOS; Regional 1‑1‑1 Teams, fellow RDOs and Corporate Staff; Brand Representatives and Support; Key Ownership Contacts

Possesses excellent analytical skills and the ability to effectively communicate (verbal, written) recommendations based on analysis

Possesses strong deductive and inductive reasoning, and be able to translate the results into actions

Possesses attention to detail and follows through to conclusion

Ability to promptly respond to multiple requests and meet deadlines as required

Possesses organizational skills and able to prioritize tasks

Ability to work in a multi‑task environment

Ability to make sound decisions with minimal supervision and be proactive rather than reactive

Ability to take initiative towards learning new tools and processes

Promotes an Associate‑focused environment

Working Conditions / Special Requirements

Position is Corporate office or Field‑based

Priorities and workloads are subject to change requiring flexibility and the acceptance of non‑routine assignments.

Night and weekend work may be required to meet specific deadlines and commitments

#J-18808-Ljbffr

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.