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Maplewood Senior Living LLC

Regional Director of Resident Services – Senior Living

needham, MA

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Job description

Maplewood Senior Living LLC seeks a Regional Director of Resident Services to lead engagement, wellness, and life-enrichment programs across multiple senior living and memory care communities. This role oversees resident experience, ensures regulatory and quality standards, and guides on-site teams in delivering person-centered, hospitality-inspired services. The director partners closely with clinical and operations leaders, analyzes satisfaction metrics, and drives continuous improvement. You will mentor staff, support training initiatives, and champion a compassionate, resident-first culture that promotes dignity, safety, and meaningful daily experiences.

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