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Sun Auto Service

Regional Director, Retail Auto Service & Tires - Tucson AZ/Nebraska

lincoln, NE

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About this opportunity

Sun Auto Service lists this Regional Director, Retail Auto Service & Tires - Tucson AZ/Nebraska opportunity in lincoln, Nebraska. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Overview

Regional Director, Retail Auto Service & Tires - Tucson, AZ/Nebraska

Reports to: Regional Vice President

Base $140-160K plus 50% Bonus and Equity

Requires: 5+ years retail aftermarket auto service sales and multi-unit operations management experience

Sun Auto Tire & Service, a Leonard Green Portfolio Company, is the fastest growing, top-10 independent tire dealer in US with 600 stores operating under multiple brands. We've been named \"Best Place to Work\" and are a leading provider of vehicle aftermarket tires and repair services and are increasing our footprint rapidly through both organic growth and acquisitions. We seek candidates looking for a long-term career path and capable of growing into roles of greater responsibility. This role is an excellent long-term opportunity and chance to join an awesome team and make an impact!

POSITION SUMMARY

The Regional Director is a senior field operations leader within the store operations organization, responsible for the overall performance, growth, leadership development, and strategic direction of an assigned multi-district region. This role may oversee a combination of District Managers, Area Managers, and Store Management roles across the region, ensuring alignment with company strategy, operational standards, financial objectives, and cultural expectations. Regional Directors may be responsible for a combination of different operating models, including, but not limited to, service-forward, tire-forward, hybrid, wholesale, commercial tire, glass installation, express lube, and specialty repair operations. As a senior field leader, the Regional Director plays a vital role in translating enterprise initiatives into measurable field results, supporting Sun Auto’s expansion both organically and through acquisition, and ensuring a best-in-class guest experience and consistent operational execution. This individual must reside within or near the assigned region, maintain a strong field presence, and demonstrate the ability to lead through influence, visibility, accountability, and change in a fast-paced multi-unit environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

Strategic Regional Leadership

Set the strategic direction for the region, aligning district priorities with broader divisional and company goals

Partner with senior leadership to shape strategic initiatives, translate enterprise priorities into regional execution plans, identify field execution barriers, and communicate regional performance trends

Provide feedback and recommendations to corporate leaders based on regional dynamics, competitive conditions, market opportunities, and store-level execution

Serve as a senior field escalation point for complex operational, people, safety, customer service, and compliance matters within the region

Field Insights & Strategy Enablement

Serve as the voice of the field, surfacing emerging challenges, best practices, performance risks, market conditions, and competitive trends to the executive team

Collaborate with cross-functional partners to adjust strategies and tactics based on real-time regional performance, team feedback, data analysis, and field observations

Help refine corporate programs by piloting new initiatives and sharing actionable insights from field testing and execution

Performance Oversight

Own the region’s financial performance, including revenue growth, profitability, labor management, productivity, expense control, and cost of goods (COGs)

Utilize reporting tools, performance scorecards, weekly business reviews, and KPIs to monitor progress and hold District Managers accountable for results

Drive continuous improvement by analyzing performance trends, identifying root causes, and implementing corrective action plans for underperforming districts and locations

Team Leadership & Talent Development

Lead, mentor, and develop a high-performing team that may include District Managers, Area Managers, and Store Management roles to maximize leadership effectiveness and business performance

Foster a high-performance culture of accountability, ownership, continuous improvement, employee development, and professional growth

Build a strong bench of future leaders through succession planning, talent identification, leadership development, and succession readiness

Cross-Functional Execution

Act as the key liaison between the field and corporate departments (HR, Finance, Marketing, Training, IT, Facilities)

Ensure successful implementation of company-wide initiatives, programs, standards, and change initiatives with clear field adoption, accountability, and measurable outcomes

Partner with internal teams to address field challenges and streamline communication

Operational Excellence

Promote consistency in safety, service quality, compliance, operating practices, and guest experience standards across the region

Lead consistent execution across varied operating formats, including (but not limited to) service-forward, tire-forward, hybrid, wholesale, commercial tire, glass installation, express lube, specialty repair, and other assigned business models

Conduct regular field visits, performance reviews, bottom-quartile store reviews, and hands-on coaching with District Managers, Area Managers, Store Managers, and other assigned field leaders

Ensure all stores meet brand, operational, and visual standards

Regional Growth & Development

Support acquisition integration, new store openings, and regional expansion plans, ensuring operational alignment, cultural integration, and performance stabilization

Identify regional opportunities to increase market share, improve operational execution, expand service offerings, and grow fleet and commercial business

Leverage local and regional market knowledge to strengthen competitive positioning and drive adoption of best practices across districts

Sales Performance & Guest Retention

Champion initiatives that increase car count, strengthen guest retention, improve average repair order, and grow profitability

Support local store marketing and sales efforts while ensuring alignment with enterprise campaigns and strategic priorities

Monitor regional customer satisfaction and guest loyalty trends, partnering with field leaders to improve service quality and brand consistency

QUALIFICATIONS

Required

Minimum of 7-10 years of progressive multi-unit leadership experience in automotive, retail, restaurant, franchise, or other high-volume service environments

Previous experience as a multi-unit leader responsible for 20 or more stores

Strong understanding of P&Ls, labor productivity, COGS management, expense control, operational KPIs, and budget discipline

Demonstrated ability to drive sustainable revenue growth, profit improvement, operational excellence, and consistent execution across multiple locations

Experience influencing senior leaders, partnering cross-functionally, and leading organizational change, business transformation, acquisitions, or large-scale operational initiatives

Strong analytical and executive communication skills with the ability to interpret data, identify trends, and translate insights into operational action plans

Strong coaching, leadership development, succession planning, and team-building capabilities

Valid driver’s license; ability to travel extensively throughout the assigned region, including periodic weekend travel

Preferred

Bachelor’s degree in Business, Management, Operations, or related field; equivalent leadership experience considered

Experience leading multi-brand operations, acquisition integrations, leadership development, organizational effectiveness, and change management initiatives

Automotive aftermarket industry experience

Proven success leading operations across a multi-district region through multiple layers of leadership, including District Managers, Area Managers, and Store Management roles

PHYSICAL REQUIREMENTS

Frequent travel to stores throughout assigned region

Exposure to shop environments including noise, temperature changes, petroleum products, and fumes

Standing and walking up to 8 hours per day; occasional lifting up to 50 lbs

Use of personal protective equipment (PPE) when required

Visual acuity to operate safely and perform inspections

Reasonable accommodations available for individuals with disabilities

EQUAL EMPLOYMENT OPPORTUNITY

Sun Auto Tire & Service is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

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Worksite address

lincoln, NE, 68511, US

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