About this opportunity
Navstar lists this REGIONAL DISPATCH TRAINING & QUALITY SPECIALIST opportunity in norfolk, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Emergency Management Dispatcher Training Program ManagerDutiesDesign and implement a training program including benchmarks, timelines, and available learning support tools and methods.Provide classroom instruction for newly hired employees and coordinate on-the-job training (OJT) of all Emergency Management Dispatchers.Assess and revise policies to improve training and development program operations.Perform administrative duties relative to classroom OJT instruction.Establish and implement Quality Assurance/Quality Treatment (QA/QI) program for dispatch center.Design standard evaluation guidelines defining minimum performance expectations for each category to ensure compliance with agency expectations and industry recognized standards.Requirements Conditions of EmploymentMust be a US Citizen.Must be determined suitable for federal employment.Must participate in the direct deposit pay program.New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.govWithin the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.Males born after must be registered for Selective Service.This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision.This position is considered Key/Emergency-Essential. You will be required to provide immediate and continuing support to ensure the success of combat operations or the availability of combat-essential systems.You will be required to successfully complete a pre-appointment physical examination.Incumbent is required to work a rotating work schedule which includes weekends and holidays. Subject to mandatory overtime and recall.Incumbent is required to successfully complete the RDC Training Program to include classroom and On-The-Job Training (OJT).You will be required to obtain and maintain a SECRET security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.Incumbent is required to be a certified Telecommunicator, certified to perform NCIS/NLETRS/III criminal history checks, and certified in Emergency Medical Dispatch.Incumbent is required to be certified as a Communications Training Officer (CTO) and Quality Assurance.QualificationsYour resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-08 grade level or pay band in the Federal service or equivalent experience in the private or public sector experience dispatching in a 911 Emergency Center to include operating radios, phones, CAD, and understanding dispatch procedures. Proficient in Microsoft Word, Excel, Power Point and type 40 wpm Strong verbal and written communication skills; able to keep students engaged and deliver presentations to diverse audiences. Highly organized, with the ability to manage multiple training tasks and prioritize effectively. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education This job does not have an education qualification requirement.
Worksite address
norfolk, VA, 23501, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.