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H&R Block

Regional Experience Leader - Retail Offices & Teams

commerce charter township, MI

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Job description

H&R Block in Michigan seeks an Area Experience Leader to oversee a portfolio of 4–6 retail offices, ensuring a consistently exceptional client experience and disciplined execution across locations. You will coach Tax Professionals and Client Service Professionals, blending strategic oversight with hands-on leadership and in-office presence to align priorities with client outcomes and business results.

Responsibilities include staffing, facilities, compliance, and day-to-day operations across

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