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Job description
Technology Lab is seeking an IT Service Department Manager to lead the service delivery organization across regions, coaching regional supervisors and ensuring a single standard. You will drive ticket handling, SLA adherence, and client satisfaction from a hands-on leadership role.
Based in Nashville, this in-office, full-time role reports to the VP of Service and requires strong SOPs, process discipline, and cross‑functional collaboration with NOC, Projects, Procurement, and Sales.
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Worksite address
nashville, TN, 37247, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.