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Job description
What's Your Purpose?
Engage | Serve | Respond
What You Will Do
As a Regional Leasing Consultant, you will integrate your customer service, sales, and marketing skills to support our mission while leasing our apartment homes to interested customers. Manage your own success by attaining leasing goals and building rapport with customers and residents. Driven, service-minded individuals who enjoy selling a product they believe in will excel in this position.
The Regional Leasing Consultant will report to a Community Director of their assigned property or region.
What Your Day Consists Of
Greet, qualify, tour and close prospective residents
Invite prospects for community tour
Record traffic and leasing activity
Verify applications and notify applicants of approval or denial
Maintain lease expiration programs
Prepare move-in packages and lease paperwork
Process move-outs
Walk through units to ensure they are ready
Move in residents by reviewing lease and addendums
Promote other income items
Ensure that the grounds, tour routes, models, leasing carts, and office up to CWS Standard
Assist with outreach programs
Maintain monthly market survey and knowledge of competitors
Prepare service requests and assigning staff to duties
Ensure curb appeal of community
Keep up-to-date resident database
Participate in risk management program
Assist Community Director in managing staff, including mentoring, training and development
Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
CWS Values : You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
What You Bring To Us High School diploma or GED (Required)
General knowledge of Property Management
Knowledge of on-site management operations or customer service and Yardi software experience (preferred)
One year of apartment leasing or customer service experience (preferred)
Strong verbal and written communication skills
Ability to adhere to set and variable work schedule, including weekends and emergencies as required
Ability to adhere to company policies, procedures and practices
Ability to establish and maintain effective working relationships
Ability to professionally interact with customers, residents and guests, as needed
Ability to maintain professional image Self-confidence and outgoing
Assertiveness and Strong customer service orientation
Basic Internet, Microsoft Word and Excel experience
Ability to perform work responsibilities at locations other than assigned property helpful
Ability to travel within major metropolitan area; may be required to attend company functions in cities other than assigned location requiring overnight stays
Possess a valid Driver's License with good driving record and current automobile insurance (required)
Travel to assigned region up to 75%
What We Offer
At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees.
We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match. Additional benefits include pet insurance, tuition reimbursement, flexible spending and health savings account options, and our Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases.
You'll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday-because we believe in taking care of our team both at work and at home.
Work Environment
Work is performed in both office and field environments within residential apartment communities. Position requires frequent interaction with residents, prospective residents,
vendors, and team members in a fast-paced, customer-focused environment and may involve exposure to outdoor weather conditions while conducting property tours and inspections.
Physical Requirements
Requires frequent walking of the apartment community, including model units, vacant apartments, and common areas while conducting tours and assisting residents and prospective residents. Position involves standing, sitting, bending, reaching, climbing stairs, and occasional lifting of up to 25 pounds. Work is performed in both office and outdoor environments with frequent customer interaction.
This job description is not an all-inclusive list of duties and responsibilities. CWS may add or change responsibilities in order to meet business and organizational needs.
Worksite address
houston, TX, 77246, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.