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Job description
About Us
Business is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state? Year after year, experts pick our state as one of the best in the country for doing business. Just last year, South Carolina announced more than 8,000 new jobs and $9.12 billion in capital investment. Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses. And our hospitality industry is primed to take off as travelers from around the world continue to discover the beauty and accessibility of South Carolina’s mountains and coast.
Job Responsibilities
Here at the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker who comes through our doors with their next great career opportunity! Are you looking for a meaningful position at an agency brimming with optimism and camaraderie that also offers job security, affordable health insurance, great retirement benefits, and work-life balance? If so, continue reading to discover your chance to make a difference at DEW!
Job Description
This position will directly support the Department of Employment and Workforce (DEW); Employment Services related programs within SC Works Centers and access points, providing customer guidance, programmatic support, and professional services. Will ensure efficient delivery of reemployment services as outlined by state/federal policies and procedures. Serves as manager for local workforce and economic development staff and activities within the center structure. Will also work directly with the SC Works Center operator(s) to ensure program integration within the center and surrounding areas, ensuring DEW program measures are achieved.
This position may require scheduled travel throughout the Greenville County.
Key Responsibilities
Develop staff, conduct training and evaluations, fill vacancies, and foster a professional work environment to support the mission of the SC Works Center.
Plan, manage, and coordinate Workforce Operation program activities.
Ensure timely service delivery of programs and initiatives.
Monitor staff activities daily and assist in areas requiring additional staff.
Work with SC Works Operator and Regional Area Director for service delivery improvements.
Seek opportunities to provide services in alternate locations such as libraries, technical colleges, or other community partner locations.
Promote positive communication to ensure continued partnerships and collaborations between SC Works Center Operators and partner staff.
Analyze and integrate complex data to identify effectiveness of local staff activities.
Adjust staffing to meet service delivery needs.
Review work processes, travel, positive referral success, and service impact for each local area.
Identify creative ways to improve efficiency or effectiveness of activities.
Evaluate the impact of external events on current processes and develop effective alternatives to meet goals.
Manage cost center budget to help drive decision making.
Collaborate with Rapid Response Lead to effectively coordinate Rapid Response events.
Work with local partner staff to develop and monitor efficient business engagement plans and special projects/pilot programs that target priority populations.
Minimum And Additional Requirements
Education and Experience
High school diploma and four (4) years of experience in recruitment/selection, interviewing, counseling, assessment, workforce development or similar type activities. Minimum of two (2) years of supervisory experience. Supervisory experience for internal candidates can include point-of-contact experience, managing projects, training, etc. but must be included on application. Current, valid driver's license required. The selected applicant must possess or be able to obtain a valid South Carolina driver's license within 90 days of employment.
Preferred Qualifications
Knowledge, interpretation and application of state and federal laws, regulations, policies and procedure pertaining to DEW administrative programs and the areas of employment are required. Ability to plan, monitor, explain, and exercise sound judgment when providing employer navigation services within a SC Works Center service structure. Must have the ability to establish good customer rapport, to maintain effective working relationships with center partners, and to utilize effective communication with the SC Works Operator, all staff, employers and private agencies, as well as the general public. Must have excellent written and oral communication skills. Must have strong time-management skills and ability to multi-task and maintain focus and discipline.
Benefits For State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
The hiring range for this position is $64,504 - $68,000 per year.
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Worksite address
greenville, SC, 29610, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.