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Job description
This position is responsible for ensuring growth of the company while maintaining cultural standards and commitment to the Aligned Fitness Holdings mission and values. The Regional Manager is responsible for ensuring sales and achieving growth targets. The Regional Manager should develop leaders that share our core values; these include, but are not limited to, General Managers, Education Coordinators, Lead Instructors, and Instructor Managers.
Aligned Fitness Holdings Mission: Inspire our communities to invest in their health through Pilates.
Core Values:
Believe Pilates can benefit every single body
Confidence in our product that changes lives
Expertise in our instruction and commitment to growth
Diverse and welcoming environments where EveryBODY feels they belong
Coachable and relatable environments
Friendly and approachable team members
Inclusive and Invested community builders
Job responsibilities to include:
Putting the Right People in the Right Seats
Ensuring that our people have the right information and skills to do their job
More Members, Buying More Services that are Engaged and Dedicated
Marketing plans that create cohesion amongst members and staff across studios in the region
Recommend new, approved product lines to increase retail sales
Communicate approved promotions on retail, private training and memberships to all staff
Visit individual studios on a regular basis to review retail to make suggestions on needed changes (minimum of bi-weekly)
Attend all sales staff training/meetings
Maintain ongoing knowledge of studio performance and areas of opportunity
Meet quarterly sales goals as agreed upon with VP of Operations and Ownership
Develop monthly sales goals with GMs to ensure growth at each studio
Manage membership issues & opportunities: Monitor intro show and conversion rates, suggest changes when necessary across all studios; Ensure that all intros are taught as directed. Communicate with members when an issue has been elevate and reconcile all insurance memberships each month
Staff
Lead hiring process of new General Managers within Region
Onboard and train new General Managers within Region
Managing and supporting studios during presale, soft open and grand open
Retain employees by assisting GMs in creating plans to train and retain employees in their region
Monitor Pronto for all communication needs across studios within Region
Across all Studios within the Region, report success and areas of opportunity to ownership group
Daily audits of Club Ready to include reports, tasks, contacts and schedule
Products: Determine product sales and percentage of profit each month
Memberships: Effectively monitor membership growth, attrition rates and communication needs
Draft Reports: Determine areas of inconsistency in billing
Class Conversions: Monitor conversion rates at intro classes to determine class changes and training that may be needed
Gross sales: Monitor the overall growth of the studio across revenue streams
Refunds: Determine when refunds are affecting overall revenue of the studio and ways to improve
Lead Management: Track activities across all locations to determine areas of improvement with call cadence procedures.
Time Clock: Ensure that all employees are clocking hours correctly
Develop budgets and monitor expenses for retail, supplies and events
Monitor social media for daily posts that will engage members and prospects
Report any areas of concern to GM
Development
Assist with ClubReady questions from GMs
Develop sales schedules with GMs to meet payroll expectations
Communicate daily as needed to answer questions and solve membership or staff issues
Weekly/bi-weekly meetings with GMs to discuss studio concerns, successes and areas of opportunity
Monthly GM meetings to discuss updates, areas of improvement and previous month’s success
Annual performance reviews
Spot issues & help GMs tackle before they impact studio health
Create and place employees on PIPs as needed
Brainstorm fixes with GMs when a specific issue rises in studio health
Regular assistance to GMs when needed to get a specific line item back on track
Approve monthly workshops
Discuss instructor areas of opportunity
Approve scheduling of continuing education
Attend needed meetings to discuss instructor performance and expectations
Monthly calls with EC
Instructor Manager
Develop schedules across studios to meet membership needs
Recommend schedule changes based on class utilization
Discuss and resolve member feedback on classes and instructors
Attend needed meetings with instructors to make scheduling changes based on performance
Monthly calls to discuss instructors’ schedule requests and studio needs
Audition and hire new instructors
Onboard new instructors
Ensure all instructors complete bridge training through corporate education department
Track graduation rates and apprenticeships
Communicate TT sessions to GM for scheduling purposes
Lead Instructors
Discuss feedback for instructors
Review instructor audits and recommendations for mentorships
Monthly calls to discuss areas of opportunity for instructors across all AFH locations
Review monthly equipment checklists
This role is continuing to evolve and additional responsibilities may be added
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Worksite address
jacksonville, FL, 32290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.