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Madison Capital Group Holdings

Regional Manager- Jacksonville, FL

northern, KY

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Job description

This position is responsible for leading and directing all regional operations across a multi-state portfolio. The Regional Manager leads and supports a team of Community Managers to ensure optimal performance, strong financial results, high-quality service delivery, and a superior level of resident satisfaction.

Essential Functions and Responsibilities:

Focus on the financial performance of each community, ensuring optimal staffing, efficient operations, and high returns for investors

Hire, train, develop, coach, and supervise a portfolio of Community Managers

Evaluate on-site staff performance in alignment with leasing and operational expectations

Promote a high level of customer service and ensure all teams deliver exceptional resident experiences

Achieve budgeted income, expense, and leasing goals across the portfolio

Oversee the annual budgeting process for each community, working closely with each manager

Review and analyze monthly financial operations and provide strategic support where needed

Conduct market evaluations to inform pricing and rent positioning, ensuring alignment with market and budgeted goals

Partner with each Community Manager to develop marketing strategies, especially for lease-ups, and conduct regular marketing reviews

Guide and support the execution of lease-up operations and high-end property openings

Conduct regular site visits to maintain high standards of quality, curb appeal, and service delivery

Collaborate with internal departments, including Construction Services, for capital improvement and renovation projects

Foster strong teams through empowerment, open communication, and recognition programs

Communicate company goals, initiatives, and values consistently to on‑site leadership teams

Travel across assigned locations regularly to provide in‑person leadership and oversight: Jacksonville, FL, Melbourne, FL, Atlanta, GA.

Requirements

Strong financial management skills with experience in budgeting, forecasting, and reporting

Sales and marketing expertise, including training, goal setting, and market analysis

Proven leadership in recruiting, hiring, team retention, coaching, and performance management

Ability to travel across multiple states: FL, GA

Proficiency in Yardi, Microsoft Excel, Word, Outlook, and ADP Workforce Now

Excellent oral and written communication skills

High level of interpersonal and team collaboration skills

Professional presence and strong organizational skills

Action‑oriented and resourceful with a proactive, solution‑driven mindset

Education and Background

BA/BS in Business or related field

Minimum 3 years of experience in Multifamily Regional Management

Minimum 3 years of experience with Luxury Class A lease‑up communities preferred

Proven success in supervising and mentoring multiple property teams

401(k) with company match

Medical, dental, and vision insurance

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Dependent Care FSA

Company‑paid short‑term disability and basic life insurance

Paid parental leave

Paid time off and company holidays

Employee referral program

Mental Health Support through Employee Assistance Program (EAP)

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