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The Staff Pad

Regional Manager - Leisure & All Inclusive - Full-Time | Remote

new york, NY

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Job description

Regional Manager - Leisure & All Inclusive - Full-Time | Remote

New York, United States | Posted on 09/15/2026

The Staff Pad has partnered with a rapidly growingtravel and hospitality organization to identify a high-performing RegionalManager – Leisure & All-Inclusive. This key leadership role will serve asthe day-to-day leader and primary point of contact for the North AmericanLeisure & All-Inclusive teams, driving sales growth, strengthening partnerengagement, and supporting continued success across the organization’sportfolio of brands.

As a remote leadership role, the Regional Manager –Leisure & All-Inclusive will recruit, develop, coach, and motivate ageographically dispersed team while driving performance against businessobjectives and strategic goals. The role will oversee team performance,resource allocation, partner engagement, and reporting while building strongrelationships with Hilton’s preferred wholesale partners and key stakeholders.

Reporting to the Global Director and Executive Director,as a Regional manager the primary focus is to drive sales, educate traveladvisors, and strengthen the organization’s presence in the Leisure andAll-Inclusive segment across the U.S. and Canada. The position requiresoccasional domestic and international travel for customer meetings, industryevents, conferences, FAM trips, team meetings, and other business activities.

Schedule: Full-Time | Remote

What You’ll Do

Key Responsibility Areas

Team Management / Admin

Recruit,onboard, train, coach, and develop a high-performing, geographicallydispersed team following the organization’s standard process

Conductweekly & monthly 1:1s with North America U.S. and Canada Leisure andAll-Inclusive team members to address questions, call files reviews,agencies, and objectives

Holdweekly 1:1s with the Global Managing Director & Sales team, to reviewperformance, priorities, challenges, opportunities, and development needs

Facilitateteam meetings to communicate priorities, share best practices, recognizeachievements, and maintain engagement

Leadadvisor engagement and education initiatives, including FAMs, webinars,training, and TAConnect

Submitweekly team updates and highlights through Salesforce and ensure teamproficiency in Salesforce and MicroStrategy for performance tracking andreporting

Coordinatemonthly TAConnect webinars and ensure consistent team utilization

Monitorteam performance and ensure timely completion of updates, documentation, andquarterly achievements

Conductperformance reviews and provide ongoing feedback, coaching, and developmentsupport

Maintainaccurate Outlook and Microsoft Teams calendars reflecting customer engagementactivities

Monitorteam performance and ensure monthly objectives, including calls, meetings,events, training, webinars, and FAMs, are met

Trackteam activities in ACNH, Lunch & Learn Reconciliation, and other requiredtrackers

Manageteam expenses, approve claims, and resolve discrepancies before submission toHQ

Coordinatethe success of the HFS FAM Playbook and record outcomes

MaintainAll-Inclusive team call files to ensure effective deployment acrosshigh-performing accounts

Providead hoc reports on team activities and performance to the Global ManagingDirector

Attendoccasional in-person travel advisor engagement events

Analytical & Commercial Responsibilities

Investigateperformance issues, conduct audits, and implement corrective actions with leadershipand HR as needed

Evaluateindividual performance through Salesforce and assess the commercialeffectiveness of resource deployment

Optimizeteam resources and ensure consistent engagement with wholesale partnersand agencies

Analyzemarket trends, competition, and customer insights to identify growthopportunities

Expand partnerships, strengthen engagement, andincrease awareness of organization’s portfolio of brands

Additional Responsibilities

Maintain professional business attirefor customer-facing events and internal meetings

Work additional hours and supportreasonable ad hoc duties as needed

Comply with organization requirementsfor company equipment

What We Are Looking For

Experience and Qualifications

5+ years of leadership experience in hospitalityor travel, preferably in sales, marketing, or business development

Knowledge of leisure, resort, and all-inclusivesegments preferred

Experience leading and developing teams of 7+employees across multiple markets or time zones

Experience with Salesforce, MicroStrategy, orsimilar CRM/reporting tools

Additional Skills and Attributes

Proven ability to manage performance, driveaccountability, and achieve KPIs

Ability to lead change, adopt new tools, andmaintain team engagement

Strong analytical, communication, presentation,and negotiation skills

Proven ability to build and maintain relationshipswith stakeholders at all levels

Highly organized with strong project managementand administrative skills

Proficiency in Microsoft Office, Teams, WebEx, andZoom

Self-motivated, professional, adaptable, andwilling to support extended hours and additional responsibilities

If youare a strategic and results-driven leader who thrives on building strong teams,developing valuable partnerships, and creating meaningful growth opportunities,this is an exciting opportunity to make an impact across a dynamic NorthAmerican market. Bring your leadership, commercial expertise, and passion fortravel to a role where your work will directly influence team success andlong-term business growth.

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Worksite address

new york, NY, 10261, US

Who can apply

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