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Job description
Summary
Regional Manager, Retail Execution
The Retail Operations Manager leads a regional retail organization, overseeing multiple territories or districts to deliver consistent execution, strong performance outcomes, and operational efficiency. This role is responsible for managing managers and/or large teams, optimizing retail coverage models, and ensuring client KPIs are met across a broader geography.
In addition to execution oversight, this role owns talent development, financial performance (budget/P&L), and client relationship management, while driving implementation of company strategy and identifying growth opportunities within assigned accounts.
Responsibilities
Operational leadership:Oversees retail execution across a region, ensuring consistent delivery of client KPIs
Optimizes routing, coverage models, and execution efficiency
People and organizational development:Leads multi-layered teams; drives performance management, individual development plans, and succession planning
Builds talent pipelines and integrates external hires into the organization
Business and financial management:Manages budgets, operating income, and expense controls for assigned region
Identifies and drives opportunities for organic growth and new business
Client partnership management:Serves as primary contact for retail clients within region and ensures alignment to goals and expectations
Strategic execution and change leadership:Implements national programs and strategic initiatives within region
Leads change efforts to drive consistency and improved performance outcomes
Qualifications
Education Requirements: (Confirm education requirement)
Experience Requirements: 6-8 years experience in relevant field
Travel requirement: Up to 30% travel expected
Supervisor Responsibility
Direct Reports: Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports: May delegate work of others and provide guidance, direction and mentoring to indirect reports
Required Knowledge and Skills
Deep understanding of retail execution models across multiple territories, including coverage models, routing efficiency, and labor allocation
Knowledge of how to scale consistent execution across regions
Strong knowledge of performance management processes including calibration, individual development plans, and succession planning
Understanding of how to assess leadership capability and build multi-layered teams
Knowledge of budgeting, expense management, and operating income drivers
Understanding of P&L levers and how operational decisions impact financial outcomes
Familiarity with managing ongoing client relationships, expectations, and KPIs
Understanding of how retail execution ties to broader client business objectives
Knowledge of retail KPIs, reporting tools, and performance dashboards
Understanding of how to translate data into actions at a regional and team level
Ability to lead through others and coach leaders on performance, accountability, and team management
Ability to build high-performing teams across multiple layers
Ability to ensure consistent execution standards across multiple territories
Ability to identify systemic gaps and drive process improvements
Ability to balance standardization with flexibility across varied retail environments
Ability to translate company strategy into regional execution plans
Ability to align team priorities with client and business objectives
Ability to identify trends and adjust execution approaches proactively
Ability to manage budgets, forecasts, and expense controls
Ability to make trade-off decisions to optimize cost versus performance
Ability to connect operational execution to financial outcomes
Ability to build and maintain relationships with client stakeholders
Ability to manage expectations and communicate performance updates
Ability to identify opportunities to expand business within existing accounts
Ability to analyze reporting to identify trends, risks, and opportunities
Ability to drive action plans based on insights
Ability to use data to coach teams and course-correct performance
Ability to lead change initiatives across regions or teams
Ability to communicate effectively across field teams, leaders, and clients
Ability to drive adoption of new programs, tools, or processes
Systems thinking and root cause analysis
Ability to balance strategic priorities with day-to-day execution
Ability to make sound decisions with incomplete information
Ability to influence peers, clients, and cross-functional partners
Accountability for regional results and team performance
Talent development and succession planning mindset
Environmental & Physical Requirements
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Responsibilities
Operational leadership:Oversees retail execution across a region, ensuring consistent delivery of client KPIs
Optimizes routing, coverage models, and execution efficiency
People and organizational development:Leads multi-layered teams; drives performance management, individual development plans, and succession planning
Builds talent pipelines and integrates external hires into the organization
Business and financial management:Manages budgets, operating income, and expense controls for assigned region
Identifies and drives opportunities for organic growth and new business
Client partnership management:Serves as primary contact for retail clients within region and ensures alignment to goals and expectations
Strategic execution and change leadership:Implements national programs and strategic initiatives within region
Leads change efforts to drive consistency and improved performance outcomes
Qualifications
Education Requirements: (Confirm education requirement)
Experience Requirements: 6-8 years experience in relevant field
Travel requirement: Up to 30% travel expected
Supervisor Responsibility
Direct Reports: Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports: May delegate work of others and provide guidance, direction and mentoring to indirect reports
Required Knowledge and Skills
Deep understanding of retail execution models across multiple territories, including coverage models, routing efficiency, and labor allocation
Knowledge of how to scale consistent execution across regions
Strong knowledge of performance management processes including calibration, individual development plans, and succession planning
Understanding of how to assess leadership capability and build multi-layered teams
Knowledge of budgeting, expense management, and operating income drivers
Understanding of P&L levers and how operational decisions impact financial outcomes
Familiarity with managing ongoing client relationships, expectations, and KPIs
Understanding of how retail execution ties to broader client business objectives
Knowledge of retail KPIs, reporting tools, and performance dashboards
Understanding of how to translate data into actions at a regional and team level
Ability to lead through others and coach leaders on performance, accountability, and team management
Ability to build high-performing teams across multiple layers
Ability to ensure consistent execution standards across multiple territories
Ability to identify systemic gaps and drive process improvements
Ability to balance standardization with flexibility across varied retail environments
Ability to translate company strategy into regional execution plans
Ability to align team priorities with client and business objectives
Ability to identify trends and adjust execution approaches proactively
Ability to manage budgets, forecasts, and expense controls
Ability to make trade-off decisions to optimize cost versus performance
Ability to connect operational execution to financial outcomes
Ability to build and maintain relationships with client stakeholders
Ability to manage expectations and communicate performance updates
Ability to identify opportunities to expand business within existing accounts
Ability to analyze reporting to identify trends, risks, and opportunities
Ability to drive action plans based on insights
Ability to use data to coach teams and course-correct performance
Ability to lead change initiatives across regions or teams
Ability to communicate effectively across field teams, leaders, and clients
Ability to drive adoption of new programs, tools, or processes
Systems thinking and root cause analysis
Ability to balance strategic priorities with day-to-day execution
Ability to make sound decisions with incomplete information
Ability to influence peers, clients, and cross-functional partners
Accountability for regional results and team performance
Talent development and succession planning mindset
Environmental & Physical Requirements
Field Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment, which may include working in variable temperatures such as refrigerated areas, freezer sections and deli/bakery areas. The position typically requires the ability to spend 66%+ hours each workday performing the following activities: Engage in considerable physical activity, ability to lift, push and pull up to 50 pounds, stand on feet for long periods of time, use consumer goods products, prepare, and serve food and beverages safely as appropriate for the product demonstration.
Additional Information Regarding Job Duties
Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
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Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.