About this opportunity
Concerto Renal Services lists this Regional Manager opportunity in san antonio, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Why Work at Concerto? What is in it for you?
Medical, dental, and vision insurance
Time and half pay for worked holidays
Short- and long-term disability benefits
401k match of 50% up to 6% of salary
Earned Paid Time Off (PTO)
Discounts through Nectar recognition platform
Employer-paid Employee Assistance Program (EAP)
Who Are We?
Concerto Renal Services is an industry leader in nursing home dialysis. We are a rapidly expanding business with a simple mission: reimagining dialysis care, one community at a time. Our model focuses on ensuring those with end-stage renal disease receive the best possible care through a more convenient, centralized, continuous care model.
Why is this Role Essential?
Concerto is seeking a Regional Manager to join its team! The Regional Manager oversees multiple locations and all direct reports (Charge Nurses, Dialysis Technicians, and Dialysis Assistants) in the subacute dialysis setting. Reports to the Regional Vice President and is accountable for customer service, staffing, operations within budgetary constraint, regulatory compliance and CRS policies and procedures in accordance with Concerto's policies, procedures, and training and in compliance with regulations set for by state and federal agencies.
What Will You Do?
Financial
Accountability for cost efficient operations in facilities/programs
Provides input into the development of staffing and supply budgets including the monitoring, assessment, and adjustment due to census fluctuations
Track compliance with financial goal related to hours and cost per treatment
Assures timely and accurate billing procedures
Identifies opportunities and develops plan for revenue enhancement and growth of services
Staffing & Supervision
Interviewing, hiring and retention of appropriate staff to maintain proper staffing ratios
Responsible for coaching, training and overseeing performance of direct report staff
Provide continuing education opportunities as needs identified
Conducts regular staff meetings to share information and concerns
Maintain effective communication process with COO
Maintain effective communication with all CRS employees including departments heads and support staff
Quality
Promotes quality standards through utilization of KDOQ guidelines, ESRD, regulatory requirements and CRS professional standards of care
Assurance of quality patient outcomes and professional standards of care
Provides for periodic chart audit and data collection for analysis of quality indicators
Track and trend data to determine need for policy change and/or facility practice
Prepares monthly QAPI data and summary and presents at monthly Corporate QAPI to Medical Director and ensures implementation of action plans
Prepares weekly report of unit activities and reports at Management Meeting
Regulatory & Safety
Conducts monthly documentation audits
Conducts monthly facility audits
Follows up on Adverse Occurrence reports and conducts Root Cause Analysis as needed
Ongoing maintenance and development of policies and procedures that reflect practice and assure safety and regulatory compliance
Reports and follows up on equipment repairs
Ensure timely and appropriate action to state survey recommendations
Customer Relations
Provides for and maintains patient, staff, and facility confidentiality
Serves as a patient advocate
Supports and participates in customer relations and marketing efforts
Facilitates collaborative working relationships
Promotes positive customer service strategies with staff
Provides excellent customer service as it applies to all external and internal customers including patients, families, nursing home staff, CRS staff and physicians
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
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Worksite address
san antonio, TX, 78208, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.