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H&R Block

Regional Office Experience Leader

indianola, IA

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Job description

H&R Block is seeking an Area Experience Leader to oversee 4-6 retail offices, ensuring a consistent, high-quality client experience across locations. You will coach Tax Professionals and Client Service Professionals, balance strategic oversight with hands-on presence, and drive readiness and performance across offices.

The role emphasizes staff development, process adoption, and accountability to deliver exceptional client outcomes while contributing to business results.

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Worksite address

indianola, IA, 50125, US

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