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H&R Block

Regional Office Experience Leader

middletown, CT

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Job description

H&R Block in the United States seeks an Area Experience Leader to oversee 4–6 retail offices, delivering a consistent, high-quality client experience. You’ll set expectations for consultative service, execution, and business results while staying hands-on in offices.

You’ll coach Tax Professionals and Client Service Professionals, align staffing and operations, monitor performance, and drive revenue growth across the portfolio through disciplined leadership and strong client focus.

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Worksite address

middletown, CT, 06457, US

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