About this opportunity
Ally Behavior Centers lists this Regional Operations Director opportunity in mclean, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Ally Behavior is a full-time, center-based, early intervention Applied Behavior Analysis therapy program, serving children with autism ranging from 18 months to 6 years of age. Our mission is to deliver the highest quality therapy to help early learners reach their potential to communicate, improve social skills, and prepare for academic success. Children are at the heart of everything we do.
Location: Based in Tysons, VA & requires frequent travel to centers throughout the Washington, DC and Baltimore metro areas
Reports to: VP of Operations
Start Date: Immediate / Flexible
Job Requirements
Must have previous multi-site leadership experience, ideally in healthcare
Must be willing and able to travel frequently within the assigned region, visiting each center at least once per month; many centers may require more visits
Must demonstrate strong alignment with Ally's mission, culture, and leadership expectations
Must be able to independently manage complex multi-center operations and lead through influence cross-functionally and cross-departmentally
Must be willing to work occasionally on Saturdays (~6 times per year) to lead department trainings
Bachelor's degree required, MBA preferred
What We're Looking For
You demonstrate a proactive, solutions-oriented leadership style, anticipating problems and rallying your team
You thrive in a fast-paced, dynamic operational environment and can manage multiple priorities across locations
You communicate effectively and strategically across teams and stakeholders, adapting messaging to drive alignment and results
You model professionalism, emotional intelligence, and calm under pressure, especially during escalations
You excel at developing leaders and building strong cross-functional partnerships with clinical counterparts
You are passionate about increasing client access to services, driving enrollment growth, and ensuring high-quality operations across all centers in your region
You routinely leverage operational data to prioritize, inform decision-making, and identify risks and opportunities
Core Responsibilities
Regional Oversight & Center Management Conduct monthly onsite visits to every center within the region; centers with performance concerns or new leadership may require more frequent visits
Evaluate operational performance, culture, staffing health, safety, and facility conditions during each visit
Meet with onsite clinical leadership to ensure alignment and identify cross-functional needs
Ensure every center meets Ally's standards for safety, client experience, and brand consistency
Leadership Management & Development Build a high-performing team by mentoring and managing SCOMs; if no SCOM, directly manage COMs/COMiTs
Assist with onboarding of new operations staff members
Provide coaching, performance feedback, and ongoing professional development for all staff and develop improvement plans
Conduct weekly 1:1 check-ins with each direct report
Support SCOMs in managing COMs and COMiTs, building a strong leadership pipeline for the region
Facilitate regional professional development sessions, including Saturday meetings and other leadership content
Participate in SCOM interviews
Regional Performance & Scorecard Accountability Own the regional weekly scorecard and all associated operational metrics
Monitor and proactively address trends in enrollment growth, client hours, staffing ratios, documentation completion, billing timeliness
Lead weekly start date and enrollment optimization conversations with SCOMs and clinical leadership
Prioritize cross-center initiatives that remove bottlenecks and improve consistency
Clinical Collaboration Hold weekly alignment meetings with the Regional Clinical Director (RCD)
Co-manage regional weekly meetings with each clinic in your patch
Partner with clinical leadership to resolve client issues, support caseload expansion, and ensure operational systems enable high-quality care
Monitor Allied Health waitlist status across the region and coordinate with the Director of Allied Health
Escalation & Crisis Management Respond to regional escalations involving staff, clients, or facilities
Support SCOMs during challenging conversations or high-stakes staff concerns
Coordinate response plans during emergencies, facility disruptions, or staffing shortages
Ensure escalations are documented, resolved, and followed up with action plans
Quality Control & Compliance Ensure centers complete all required safety drills and follow emergency protocols
Monitor and support adherence to company policies, operational consistency, and facility standards
Conduct quality audits during center visits and follow up on improvements
Validate regional readiness for audits, licensing requirements, or external reviews
Regional Initiatives & Strategic Growth Coordinate and support new center launches, including staffing plans, operational readiness, and facility setup
Implement corporate initiatives across all centers in the region
Provide feedback to senior leadership about regional needs, risks, and opportunities
Help forecast growth, guide resource allocation, and identify strategic priorities for the region
Spearhead important strategic and special projects as needed
KPIs
Enrollment growth across the region
Average direct hours per client, including monitoring cancellations/attendance
Center-based task completion rates
Center note conversion timelinessStaff retention and staffing ratio stability
Facility safety and readiness
Leadership development progress and pipeline health
Successful execution of new center launches
What We Offer When Joining Our Team
Total compensation potential of OTE between $175,000 and $225,000 depending on experience
Quarterly bonuses based on company performance
Guaranteed semi-monthly paycheck (24)
Company-sponsored DashPass
18 days of paid time off
9 paid holidays (5 set days + 4 floating holidays)
Professional development opportunities
Medical, HSA, Dental, and Vision coverage through Cigna
Up to $9,000 in post-maternity childcare assistance
401(k) plan with company match
Employee Assistance Program
Short-Term Disability, Term-Life/AD&D Insurance, Critical Illness with Cancer Insurance, Accident Insurance, Hospital Confinement Insurance, and Pet Insurance
Pay Range: $175,000—$225,000 USD
Note: This position is NOT eligible for Visa sponsorship.
Ally Behavior is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status or any other legally protected status. Your personal information will be used for recruitment purposes only and handled in accordance with applicable privacy laws.
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Worksite address
mclean, VA, 22107, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.