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H&R Block

Regional Retail Office Experience Leader

palm springs, CA

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Job description

H&R Block expects a hands-on Area Experience Leader to manage 4–6 offices, align client experience, and drive business results. You will coach Tax Professionals and Client Service Professionals, ensuring consistent performance and a welcoming in-office presence across locations.

Travel between offices is required to maintain leadership visibility, with a focus on optimizing operations, staffing, and client outcomes in a fast-paced multi-site environment.

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Worksite address

palm springs, CA, 92292, US

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