Regional Vice President, Inside Sales

Job description

Join to apply for the Regional Vice President, Inside Sales role at A Place for Mom

2 days ago Be among the first 25 applicants

Join to apply for the Regional Vice President, Inside Sales role at A Place for Mom

Get AI-powered advice on this job and more exclusive features.

Company Description

A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.

Company Description

A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.

Our Employees Live The Company Values Every Day

Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.

Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.

Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.

Win The Right Way: We see organizational integrity as the foundation for how we operate.

Embrace Change: We innovate and constantly evolve.

Job Description

This is an exciting opportunity to join A Place for Mom to lead a team of Inside Sales Managers who manage a remote team of Welcome Advisors (WAs). Welcome Advisors (WAs) are inside sales representatives, who operate in a call center environment, responsible for delivering initial consultations with families on senior care options, referring senior living communities and homecare agencies that match their needs, and passing on high quality details about the family search to our community customers and follow-up sales teams. This role requires a combination of analytical and sales skills, a commitment to delivering a seamless consumer experience, and the ability to work cross functionally with other divisions within our organization to maximize outcomes and drive company success.

Supervise assignment of salesforce compensation, targets and other sales incentives

Drive sales to achieve move-in goals each month and quarter for inside phone sales team

Manage and lead team to deliver funnel metrics that meet or exceed expectations, utilizing multiple reports in multiple systems

Lead and support Regional Manager Team that are the direct leaders to each WA region team

Direct the evolution of sales territories as the sales teams grow

Monitor and analyze sales performance; support sales management in achieving goals

Oversee sales reporting accuracy and distribution

Recommend revisions to existing reports and assist in the development of new reporting tools as needed

Build salesforce growth scenarios and work closely with senior management to refine long-term strategic plans

Coordinate sales forecasting, planning, and budgeting processes with Finance and HR

Help manage/resolve customer complaints directly and in coordination with customer account teams

Manage customer relations including conference brand calls, webinars, and customer meetings

Hire, recruit, train and coach Regional Managers and Welcome Advisors

Manage HR issues (LOA, Exits, New Hires etc.)

Work with all departments on implementing new systems, programs, process/protocol changes and test pilots

Collaborate with the development team to implement new sales technology features

Collaborate with the learning and development team on sales team training material and implementation

Quarterly overnight travel required for divisional and organizational sales meetings, with additional local travel to visit our community customers in the market

Qualifications

Four year college degree from an accredited institution

Senior leadership experience in a call (sales) center environment required, with a thorough understand of call center based metrics and KPI’s.

10 years of progressively responsible sales and sales management experience in a B2C or SMB sales environment

Proven track record of consistently exceeding sales targets and funnel KPIs

Strong problem solving skills, analytical capabilities, and collaboration skills

Ability to manage projects with multiple tracks as a high-energy leader

Excellent customer service including the ability to train and inspire teams’ members

Ability to work with multiple customers (families and communities) to achieve sales goals

Ability to develop clear action plans and drive processes with numerous interdependencies

Excellent written and verbal communication skills, strong presentation skills

Ability to work a flexible schedule including nights and weekends

Compensation

Base Salary Range - $150,000-$173,000

On Target Earnings: $210k-242k

Benefits:

401(k) plus match

Health insurance

Dental insurance

Vision Insurance

Paid Time Off

Additional Information

A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview.

If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

All your information will be kept confidential according to EEO guidelines.

A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit .

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Industries

Hospitals and Health Care

Referrals increase your chances of interviewing at A Place for Mom by 2x

Sign in to set job alerts for “Regional Vice President of Sales” roles.

New York, NY $150,000.00-$250,000.00 1 month ago

Regional Vice President of Sales, Enterprise (NYC)

Vice President of Sales (Market Research)

New York, NY $200,000.00-$200, months ago

New York, NY $70,000.00-$200,000.00 3 days ago

New York City Metropolitan Area 3 days ago

Regional Sales Director - Northeast US (Cybersecurity)

Manhattan, NY $120,000.00-$180,000.00 1 week ago

Regional Sales Director (Interventional Urology - Men's Health) - Northeast

RVP Enterprise SaaS - New Business Acquisition (OTE $380k-$420k, 5+ Year Leadership Exp. Req.) REMOTE

New York, NY $190,000.00-$210,000.00 4 days ago

Regional Sales Manager - Power and Light- North

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.