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Job description
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
nCase Manager (RN) - Field
nLocation: Mesquite, Balch Springs, Forney, Talty, Seagoville, Hutchins, Lancaster, Ferris, Red Oak, Cockrell Hill, Cedar Hill, Wilmer, West Dallas, Highland Park and South Dallas (Remote with local travel)
nTravel: Up to, 75% within territory
nPosition Summary
nNurse Case Manager (RN) for a work-from-home role that requires frequent local travel for in-home member visits and occasional visits to nursing facilities within the Dallas & Surrounding Areas in Texas
nIn this role, you will deliver high-quality case management services through a combination of telephonic and face-to-face engagement, helping members navigate their healthcare needs and achieve improved health outcomes.
nKey Responsibilities
nnnConduct comprehensive telephonic and in-person assessments to evaluate members' medical and behavioral health needs
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nnDevelop and implement individualized care plans, ensuring alignment with clinical and program guidelines
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nnCoordinate and monitor ongoing care plan activities, adjusting as needed to improve outcomes
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nnCollaborate in multidisciplinary care reviews to optimize member health results
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nnIdentify and escalate quality of care concerns through appropriate channels
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nnEngage members using motivational interviewing and coaching techniques to encourage healthy lifestyle choices
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nnEducate and empower members to actively participate in healthcare decision-making with their providers
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nnUse strong negotiation and coordination skills to secure appropriate services and resources
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nnEnsure accurate and timely documentation, adhering to regulatory, accreditation, and company standards
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nnServe as a preceptor and mentor to new nurses and clinical staff
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nnSupport onboarding by teaching policies, workflows, and best practices
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nnFoster a positive, supportive learning environment that promotes clinical excellence
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n nRequired Qualifications
nnnActive, unrestricted Registered Nurse (RN) license
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nnBachelor's degree in Nursing (BSN)
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nnMinimum 3+ years of clinical experience
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nnAt least 1+ years of case management experience
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n nPreferred Qualifications
nnnExperience in a Managed Care Organization (MCO)
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nnSTAR Kids program experience
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nnBilingual (English/Spanish) preferred
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n nWhy Join Us?
nnnFlexible work-from-home environment with meaningful in-person patient interaction
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nnOpportunity to make a real impact on member health outcomes and quality of life
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nnCollaborative team culture focused on growth, mentorship, and clinical excellence
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n nIf you're a dedicated RN who thrives in a dynamic, patient-centered role and enjoys both independence and collaboration, we encourage you to apply!
nAnticipated Weekly Hours
n40
nTime Type
nFull time
nPay Range
nThe typical pay range for this role is:
n$60,522.00 - $129,615.00
nThis pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
nOur people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
nGreat benefits for great people
nWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
nThis full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
nAdditional details about available benefits are provided during the application process and on Benefits Moments ( .
nWe anticipate the application window for this opening will close on: 09/30/2026
nQualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
nCVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
Worksite address
forney, TX, 75126, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.