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Job description
About Us
nAs a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
nRN Care Manager – Springfield Regional Medical Center
nThe RN Care Manager is responsible for providing coordination of care for patients to support safe, seamless, timely transitions across the continuum. This role utilizes a collaborative process, the RN Care Manager identifies (using quantitative and qualitative methods), assesses, plans, implements and evaluates the options and services required to meet an individual’s health and health related needs, including social- determinants that affect ones’ overall wellbeing. The RN Care Manager is responsible for screening, identification, and assessment of individuals in need of active Case Management services and promotes the right resources, at the right time and at the right place.
n**Essential Functions: **
nnnIdentifies and prioritizes patients in need of care management services, using a holistic approach inclusive of biopsychosocial, functional, cultural, spiritual, and financial factors. Plans with the patient, caregivers and members of the healthcare team to maximize health care responses, quality and cost-effective outcomes. Monitors and revises the plan as indicated when patient condition changes.
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nnCompletes all necessary documentation. Maintains, clear, concise, and timely documentation in the patient record to reflect the needs of the patients. Handovers are expected to be utilized at points of level of care change, staff change, as well as care transitions.
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nnDocumentation will reflect plan of care to address post hospital care needs and resources and evidence of patient, family or caregiver involvement in planning. Ensuring patient’s and caregiver’s treatment goals and preferences are incorporated into the transition of care planning and communicated to the multidisciplinary team.
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nnFollow standardized practices and process related to Advance Care Planning, Length of Stay management and readmission prevention.
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nnSupports denial prevention related to medical necessity through addressing / removing barriers to progression of care and participating in Interdisciplinary Discharge Rounds.
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nnSupports and promotes assertive, proactive care for patients, assisting in removing barriers related to achieving timely testing and treatment. Ensures resources are utilized appropriately and offering alternatives to acute care to the care team.
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n nEducation:
nnBachelor of Science in Nursing (preferred for BSMH, required for RSFH)
n nLicensure/Certification:
nnnBLS Basic Life Support – American Heart Association (required)
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nnRN License in the state in which they are working or covered by compact (required)
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nnAccredited Case Manager Certification (ACM) from American Case Management Association or Certified Case Manager (CCM) from Commission for Case Manager Certification or American Nurses Credentialing Center (ANCC) Nursing Case Management board certification (preferred)
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n nExperience:
nnn1 year of experience in clinical setting (required)
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nn3 years of experience in an acute care clinical setting (preferred)
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nnAmbulatory or post-acute, care coordination experience (preferred)
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n nSkills and Abilities:
nHard/Tech/Clinical Skills :
nnnCare management
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nnDischarge planning
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nnPatient Advocacy
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nnFlexible
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nnCare Planning
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nnCare Coordination
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nnAnalyzing data or information
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nnReimbursement methodologies
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nnStaffing workflow and bed allocation
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nnClinical knowledge
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nnTracking
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nnWorking knowledge of local and state resources
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nnKnowledge of government and non-government payor practices, regulations, standards and reimbursement
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n nnSoft/Interpersonal Skills:
nnnKnowledge Sharing
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nnAttention to detail
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nnCritical thinking
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nnCommunication with family members
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nnConflict resolution
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nnProactive
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nnProblem Solving
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nnActive listening
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nnRelationship building
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nnEffective problem solving
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nnTeamwork
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nnFacilitation
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n nAs a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
nWhat we offer
nnnCompetitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
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nnMedical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
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nnPaid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
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nnTuition assistance, professional development and continuing education support
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n nBenefits may vary based on the market and employment status.
nAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at
Worksite address
springfield, OH, 45502, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.