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Community Action, Inc.

Registered Nurse Triage- Primary Care- Ashwaubenon - Green Bay, WI

green bay, WI

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Job description

Registered Nurse – Triage, Primary Care (Ashwaubenon, Green Bay, WI)

Location: Ashwaubenon-003 (Green Bay, WI)

Job Type: Full-time, 36 hours per week.

Job Summary

The Registered Nurse in our clinic plays a crucial role in delivering patient-centered care. Responsibilities include triaging incoming calls from patients and families, assessing needs, providing appropriate advice, and facilitating appointments with physicians and advanced provider clinicians. Additionally, the RN may provide hands‑on direct patient care as needed, while maintaining safety and quality in accordance with Wisconsin Board of Nursing standards and Prevea policy.

What you will do

Manage patient/family health concerns through telephone triage and consultation, actively seeking information to understand patient circumstances, problems, expectations, and needs.

Facilitate the caller's access to appropriate level of care by assessing needs and offering clinical options using medical judgement within scope of licensure. May refer to healthcare providers, services, and community resources.

Collaborate with other healthcare providers to develop and implement patient care plans to ensure the best possible care and outcomes.

Conduct telephone follow‑up calls to patients, providing test results and health counseling/education about their care and follow‑up instructions.

Provide direct patient care, including rooming patients, obtaining medical information, performing comprehensive initial assessment, and maintaining records. Assist physicians or advanced practice providers with procedures and documentation.

Handle medication administration and communicate effectively with patients, physicians, advanced practice providers, and staff to ensure quality and continuity of care.

Education Qualifications

Graduation from an accredited and approved Nursing program – required.

Bachelor’s Degree in Nursing – preferred.

Skills and Abilities

Ability to establish and maintain effective working relationships with patients, medical staff, and the public.

Excellent interpersonal skills and respectful behaviors.

Knowledge of common safety hazards and precautions to create a safe work environment.

Competent patient education/teaching.

Ability to assist providers with exams, tests, and treatments.

Strong patient assessment skills in person and on the phone in a high‑volume, fast‑paced environment.

Ability to administer immunizations and medications.

Licenses and Certifications

Current and valid Registered Nurse license with the state of Wisconsin – required upon hire.

CPR/BLS Certification (Basic Life Support for Healthcare Providers) – required upon hire.

Physical Demands

Sit – Constantly

Stand – Rarely

Walk – Rarely

Drive – Rarely

Climb (Stairs/Ladders) – Rarely

Bend (Neck) – Occasionally

Bend (Waist) – Rarely

Squat – Rarely

Twist/Turn (Neck) – Frequently

Twist/Turn (Waist) – Occasionally

Lift/Carry 0-10 lbs. – Rarely

Lift/Carry 11-25 lbs. – Rarely

Lift/Carry 26-35 lbs. – Rarely

Lift/Carry 36-50 lbs. – Rarely

Push/Pull up to 10 lbs. – Occasionally

Push/Pull 11-25 lbs. – Occasionally

Push/Pull 26-35 lbs. – Occasionally

Push/Pull 36-50 lbs. – Occasionally

Push/Pull 51-75 lbs. – Occasionally

Push/Pull 76-100 lbs. – Rarely

Reach (Above shoulder level) – Occasionally

Reach (Below shoulder level) – Occasionally

Simple Grasping (Hands/Arms) – Constantly

Fine Manipulation (Hands/Arms) – Constantly

Gross Manipulation (Hands/Arms) – Frequently

Working Conditions

Noise – Occasionally

Travel Requirements

5%

Hearing Requirements

Hears whispers Hears whispers 3-8 feet – Constantly

Vision Requirements

Color Discrimination – Constantly

Near Vision (Correctable to Jaeger 2 or 20/40 binocular) – Constantly

Distance Vision (Correctable to Snellen chart 20/40 binocular) – Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility documentation upon hire. Prevea participates in E‑verify. To learn more about E‑Verify, including your rights and responsibilities, please visit

Position located in Green Bay, WI

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Worksite address

green bay, WI, 54311, US

Who can apply

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