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Job description
Job Opportunity At Mercy HealthScheduled Weekly Hours: 40Work Shift: Days/Afternoons (United States of America)About UsAs a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.Job SummaryThe Patient Registrar is the first line of quality service to our patients and the community. Additionally, the Patient Access Representative will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.Essential FunctionsProvides strong communication and excellent customer service skills by greeting patients and the community in a respectful mannerProcess admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systemsAbility to answer internal and external calls in a friendly and helpful mannerMust possess the ability to troubleshoot and resolve problems promptlyEnsures patient flow is maintained and informs Supervisor of any department and patient issues immediatelyCoordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patientsOther duties as assignedEducationHigh School Degree or GEDExperiencePrior experience in patient registration/healthcare preferred but not requiredKnowledge of medical terminology and ICD-9 coding is preferred but not requiredSkills & AbilitiesPossesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skillsEngage with staff and patients in a professional mannerBasic math skillsMercy Health is an equal opportunity employer. Many of our opportunities reward* your hard work with:Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD&DEmployer contributions to retirement savings plan when eligiblePaid time offEducational AssistanceAnd much more*Benefits offerings vary according to employment status.Department: Lebanon Primary Care - Mercy Health Physicians Cincinnati, LLC
Worksite address
maineville, OH, 45039, US
Who can apply
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