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Job description
Job TitleRegistrarJob DescriptionWhy Join Us?Be Valued for What You Bring to the Team – Competitive pay that rewards your hard workBenefits You Can Count On – Medical, dental, vision, and life insurance coverageWork Hard. Recharge Often. – Generous PTO and extended illness benefitsInvest in Your Future – 401(k) with company matchGrow With Us – Career development, learning opportunities, and advancement pathwaysWe Invest in Your Success – Licensure and certification reimbursement for eligible rolesStudent Loan Support – Assistance available for eligible rolesYour Wins Deserve Recognition – Employee rewards and recognition programsA Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every dayAdditional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.Great people. Great benefits. Meaningful work. Join us and make an impact.RediMed Business HealthOccupational Health Clinic Address:315 East Cook Rd. | Fort Wayne, IN | 46825Hours of Operation: Monday-Friday | 7:00AM-7:00PM8/10/12 Hour Shifts AvailableJob SummaryThe Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.Essential FunctionsInteracts with patients and their families to address questions and provide courteous, timely assistance.Regulates schedules based on procedure requirements, physician availability, and staffing needs.Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.Collects and records patient financial responsibility estimates as applicable.Communicates operative reports daily to appropriate physician offices.Compiles and organizes registration documentation to ensure completion of patient medical records.Collects patient co-pays or deductibles when applicable and informs patients of financial obligations.Assists patients with understanding insurance requirements and assists with resolving insurance-related questions.Carefully documents on forms if the patient is unable to sign the consent authorization forms, or why a family member signs the forms and has nursing sign off if the patient is unable to sign.Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay.Answers and returns phone calls, addressing questions with professionalism and courtesy.Performs other duties as assigned.Maintains regular and reliable attendance.Complies with all policies and standards.QualificationsPost secondary education or training in medical office administration or healthcare administration preferred0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required0-2 years of experience in a customer service role preferredKnowledge, Skills and AbilitiesKnowledge of insurance verification and basic medical terminology.Ability to maintain accuracy and attention detail in a fast-paced environment.Familiarity with electronic health record (EHR) systems and registration software.Ability to manage sensitive and confidential information appropriately.Effective interpersonal skills to work with patients, families and healthcare teams.This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.Job InfoJob Identification Job Category Administrative SupportPosting Date 09/16/2026, 12:35 PMDegree Level High School GraduateJob Schedule Full timeJob Shift DayLocations 7333 W Jefferson Blvd, Fort Wayne, IN, 46804, US
Worksite address
fort wayne, IN, 46804, US
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