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Job description
Registration RepresentativeProactively reviews schedules and performs eligibility and benefits verification and re-verification for patient visits, ensuring authorizations and pre-certifications are correct to avoid denials and cancellations.Works error reports daily, enters accurate data, and documents all attempts to collect or obtain missing documentation and meets or exceeds accuracy standards and upfront collection goals.Monitors patient wait and registration times, being sure to collaborate with clinical team, implement processes and remove barriers to delayed care.Acts as patient liaison and collaborates with clinical teams and physician offices to ensure timely completion and submission of documents such as plan of cares, status reports and authorization forms, as required by insurance.Screens and assists incoming telephone calls and visitors, routing them to appropriate personnel accurately and timely.Other duties as assigned.Schedules patients according to department, insurance and physician protocols, collects relevant clinical information to ensure accurate/timely appointments and verifies the accuracy of orders.Registers patients for all services, ensuring accurate patient demographics and account information and clearly explains authorizations, pre-certifications, benefit limitations and patient financial responsibility and collects patient payments.Ability to serve as hospital liaison for patient and family and to use discretion when discussing personnel/patient related issues that are confidential in natureStrong multi-tasking skills; able to assimilate and react appropriately to a variety of stimuli incoming at one timeAbility to be responsive to ever-changing matrix of needs and act accordinglySelf-motivated and quick thinkerComputer skills including Outlook, Microsoft Word, and ExcelAbility to communicate professionally with an acceptable use of English and spellingAbility to read and communicate effectively in EnglishStrong written and verbal communication skillsProficient typing speed; proficient with Microsoft Office applications and computersMultitask proficiently, using multiple computer systems, applications, and technologyExcellent customer service and satisfaction skills, ensures quality service is delivered to external and internal customersUnderstanding of revenue cycle (Registration, Insurance Verification, Coding, Billing)Understanding of regulatory guidelines such as CMS, HIPAABasic knowledge and ability in medical business office proceduresBasic knowledge of codingDetail-oriented, demonstrate problem-solving skills, flexibility and adapts well to changeExplains charges and payment options and programs; collects monies due at time of serviceConsistently meet or exceed established collection goals; must be able to confidently and professionally address the financial responsibility patients may haveInterpret and explain insurance benefitsHigh School Grad or Equiv (Preferred)or graduate of a technical schoolor equivalent post-secondary technical school education1+ experience with computers and epm and emr software (Preferred)ICD-9 and CPT-4 coding experience (Preferred)Basic Life Support – CPR Cert (BLS) (Preferred)$15.61 – $24.97
Worksite address
tampa, FL, 33637, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.