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Job description
Rehab Support Assistant (Medical Clerical Support Staff) Paw Paw- PRN, Variable ShiftJoin Our Team at Bronson Hospital in Paw Paw!Position: Rehab Support AssistantLocation: Paw PawDepartment: Physical TherapyShift: PRN Variable ShiftMake a Difference in Patient Care!Bronson Rehabilitation Services is looking for a detail-oriented and friendly person to support our rehab team. In this role, you'll welcome patients, schedule appointments, check insurance, and help manage patient records. You'll also answer phones, collect payments, and help keep the office running smoothly.What You'll Do:As a Rehabilitation Support Assistant, you'll be an important part of our rehab team. Your main job is to help our patients have a smooth and positive experience from the moment they arrive.You'll:Greet and check in patientsSchedule and confirm appointmentsVerify insurance and help with authorizationsAnswer phones and take messagesCollect payments (at some locations)Keep patient records organized and up to dateHelp manage supplies and keep the office running smoothlyWe're looking for someone who is:Friendly, professional, and organizedComfortable using computers and learning new systemsAble to work well in a fast-paced environmentGreat at multitasking and paying attention to detailsExperienced in a medical or office setting (6–12 months preferred)A high school graduate (or GED)We highly value candidates with:Experience in medical billing, including government programsKnowledge of medical terminology and coding (CPT, ICD-10)Familiarity with healthcare systems like Epic, Medic, or MisysWhy Work at Bronson?A 2024 Forbes Best-In-State EmployerCompetitive salaryShift differential payComprehensive Wellness ProgramRotating weekendsBenefits start on Day 1Work with a supportive and friendly teamOpportunities to learn and grow in the healthcare fieldBe part of a hospital that values your hard work and dedication to keeping the community healthyAt Bronson, we believe in teamwork, respect, and providing top-notch care. When you work with us, you're part of a trusted health system that values your work and supports your growth. You'll have the chance to make a difference in patients' lives every day—and be part of a positive, professional team that's committed to helping others.High school diploma or general education degree (GED) and 2-3 years general work experience (hospital preferred), or equivalent combination of education and experience required. 6-12 months of related experience• Experience with third party billing (including county, state and federal) strongly preferred.• Medical Terminology, CPT and ICD-10 coding strongly preferred.• Previous computer experience including hospital-based programs (i.e. Epic/Medic/Misys/Tiger or other practice management system) preferred.• Keyboarding and computer skills• Accurate filing• Professional communication• Excellent customer service skills• Light clerical duties as assigned.• Math skills• Basic office equipment• Ability to maintain confidentiality of sensitive medical information.• Concentrate and pay close attention to detail• Ability to multi-task• Ability to establish effective working relations with office staff and employees in a teamThe job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.Schedules and coordinates patient appointments for multiple facilities and ancillary departments according to office/provider preferences and the needs of patients.Verifies insurance eligibility using on-line systems when available, or using phoneObtains authorization based on payer specific criteriaRegisters patients accurately and efficiently and confirms patient / guarantor/employer demographic and insurance information. Completes all required fields in electronic health record.Greets and checks in patients accurately and efficiently.Track receipt of signed treatment plans/progress notesManages assigned workqueues in electronic health record.Answers telephones, takes messages, routes callers, and provides / relays information in a manner consistent with service standards.Maintains patient medical records according to current required standards. Obtains patient authorization for transfer of any / all private health information.Maintains patient confidentiality of data and information.Performs basic office duties such as sorting / distributing mail, copying, filing, faxing, typing, ordering/stocking supplies/linen, and completing forms, as needed.Provides and/or completes required patient formsCollects and enters payments, follows required balancing procedures (for sites that have payment process developed and enabled)Analyzes, interprets and enters physician ordersScans and indexes formsFollows established processes, protocols and workflowsMaintains department infection control needsMay need to cross train and provide coverage at other departments within Rehabilitation Services as needed.
Worksite address
south haven, MI, 49090, US
Who can apply
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