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Peoples National Bank

Relationship Banker

township of carmi, IL

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About this opportunity

Peoples National Bank lists this Relationship Banker opportunity in township of carmi, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Description

Relationship Banker

As a Relationship Banker, you will be a trusted financial partner for our customers, building strong relationships while helping them achieve their financial goals. You will provide exceptional service, identify customer needs, and recommend banking products and solutions that add value to their financial journey.

In this role, you will open and maintain accounts, process transactions, assist with customer inquiries, and proactively identify opportunities to deepen customer relationships through our products and services. Success in this position is measured by customer satisfaction, relationship growth, and achievement of sales and service goals.

Minimum Qualifications

High school diploma or equivalent required

Previous customer service or sales experience, preferably in a banking or financial services environment

Strong communication and interpersonal skills

Ability to build relationships and provide outstanding customer service

Basic computer and technology skills

Preferred Qualifications

Experience with financial products and services, including consumer lending

Knowledge of banking operations, regulations, and compliance requirements

Proficiency with banking software and technology platforms

Cash handling experience

Essential Duties & Responsibilities

Build and maintain strong customer relationships by understanding financial needs and recommending appropriate solutions

Open new accounts and assist customers with account maintenance and transactions

Promote and cross-sell bank products and services to meet customer needs and support branch goals

Provide exceptional customer service by responding to questions, concerns, and requests in a timely manner

Process deposits, withdrawals, payments, and other banking transactions accurately

Conduct customer follow-up activities to strengthen relationships and ensure satisfaction

Maintain knowledge of bank products, services, policies, procedures, and industry regulations

Support branch operations and contribute to a positive team environment

Knowledge, Skills & Abilities

Excellent communication and relationship-building skills

Strong sales and referral-generation abilities

Customer-focused mindset with a passion for helping others

Effective problem-solving and decision-making skills

Attention to detail and accuracy

Ability to handle confidential information professionally

Ability to work in a fast-paced environment while managing multiple priorities

Benefits

We offer a generous benefits package, including:Competitive Salary

Medical Dental and Vision Insurance

Life and AD&D Insurance

Long Term Disability

AirEvac Membership

AFLAC Policies

Telemedicine

401k & Company Match

Invest in Company Stock

Discretionary Bonus Peoples National Bank is an Equal Opportunity Employer.

Compensation details: 18 Hourly Wage

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Worksite address

township of carmi, IL, 62821, US

Who can apply

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