Job description
This Sr. Analyst is an experienced member of the Discovery Services Engineering (DSE) Team. This position is responsible for providing complex project support to Relativity end-users and internal Consultants with all client hosted projects. The Sr. Analyst will play a critical role in the design, development, and execution of complex workflow strategies.
This schedule for this position is remote, Sunday-Wednesday.
Essential Functions:
Provide advanced support for Relativity internal and external clients including: Analytics, SQL scripting, Relativity Event Handlers, Technical Support and Training, Document Productions, Media Handling, QC of Productions, Exports, Search Term, Report Generation, Creating Custom Workflow, Creating Custom Reports, knowledge of ESI Data Hosting Support Tools
Proven ability to perform Relativity system administration and maintenance - backups, index management, capacity management, archiving and recovery
Design / develop / execute complex workflow strategies
Handle escalated support, problem identification and resolution in Relativity
Utilize Sql to support, enhance and maintain existing databases
Communication with clients and senior iDS staff in order to identify requirements and implement solutions
Respond to client requests for document productions, exports, data loads or general reporting
Support conference and trade show activities
Assess and trouble shoot situations to alleviate data issues
Manage document review workflow for large teams
Utilize software and scripting skills to create custom reports
Analyze industry technology trends staying abreast of changes and improvements to make recommendations and incorporate into practice
Mentor and train junior staff
Provide on-call client services support in accordance with the team rotation schedule
Additional Responsibilities:
Submit weekly time according to preset deadlines
Attend weekly, monthly and annual company meetings
Submit end of day status reports
Assist other areas of the organization as business needs require
Job Qualifications:
College degree, coursework in Math, Computer Science or experience commensurate with senior-level
5+ years of experience in Hosting Administration using Relativity; preparing document productions, exports, data loads and reports
RCA strongly preferred
Advanced experience with SQL databases and knowledge of additional Processing and Hosting support tools (LAW, Concordance, Ipro, Venio)
Advanced understanding of EDRM and litigation life-cycle
Detailed knowledge of document review processes and application of best practices to maximize results
Ability to mentor/train junior staff
Ability to independently manage large, complex projects
Ability to communicate in written and verbal forms effectively
Impeccable attention to detail
Ability to meet deadlines
Ability to work more than 40 hours a week as business needs dictate
Willingness and ability to assist other areas of the organization as needed
Job Qualifications:
College degree, coursework in Math, Computer Science or experience commensurate with senior-level
5+ years of experience in Hosting Administration using Relativity; preparing document productions, exports, data loads and reports
RCA strongly preferred
Advanced experience with SQL databases and knowledge of additional Processing and Hosting support tools (LAW, Concordance, Ipro, Venio)
Advanced understanding of EDRM and litigation life-cycle
Detailed knowledge of document review processes and application of best practices to maximize results
Ability to mentor/train junior staff
Ability to independently manage large, complex projects
Ability to communicate in written and verbal forms effectively
Impeccable attention to detail
Ability to meet deadlines
Ability to work more than 40 hours a week as business needs dictate
Willingness and ability to assist other areas of the organization as needed
Salary range: $93,000 - $98,000
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Time to make your next move your best move!
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.