Job description
Category: Health Care
Location:
ELEHEAR is a fast-growinginnovator in the over-the-counter (OTC) hearing aid space, combining advancedAI-driven technology with a mission to make hearing care more accessible andaffordable. With in-house R&D, manufacturing, and a collaborative team ofengineers, audiologists, and support professionals, ELEHEAR is redefining howhearing care is delivered.
By removing traditional barriers to access, ELEHEAR empowers more individuals to benefitfrom high-quality hearing solutions—because when people feel heard, life soundsbetter.
Position Overview:
ELEHEAR is seeking experienced, licensed Audiologists to join its fully remote care team. This role is ideal for Audiologists with previous telehealth or tele-audiology experience who enjoy blending clinical expertise with technology to deliver a modern, customer-centered hearing care experience.
You will support patients remotely through hearing aid programming, education, and troubleshooting while collaborating cross-functionally with customer support, product, marketing, and development teams.
What makes this role unique:
This is an opportunity to practice audiology in a fully remote setting while working at the forefront of the rapidly evolving OTC hearing aid space. You'll play a direct role in expanding access to hearing care, while helping shape how technology and clinical support come together to improve patient outcomes at scale.
As ELEHEAR continues to grow nationwide, they're especially interested in Audiologists who hold active licenses in multiple states. Preference will be given to candidates licensed in one or more of the following states: Texas, California, New York, Pennsylvania, Illinois, Michigan, New Jersey, and Massachusetts.
KeyResponsibilities
Provide remote patient support via phone, email, and SMS
Perform asynchronous hearing aid programming and adjustments
Educate patients on hearing aid use, care, and maintenance
Troubleshoot device performance and connectivity issues
Assist patients with Bluetooth pairing and use of theELEHEAR mobile app
Maintain accurate and detailed documentation of all patientinteractions
Collaborate with customer service, marketing, and productteams to improve user experience and product performance
Deliver a high-quality, patient-centered experience across awide range of technical comfort levels and age groups
Requirements
Doctor of Audiology (Au.D.) or equivalentDoctor of Audiology (Au.D.) or equivalent
Active Audiologist license in at least one U.S. state
Minimum of 1 year of clinical experience as a licensed Audiologist
Previous telehealth or tele-audiology experience required
Preferred Qualifications
Multi-state audiology licensure, with preference given to candidates licensed in Texas, California, New York, Pennsylvania, Illinois, Michigan, New Jersey, and Massachusetts
Familiarity with Aircall, Zendesk, WhatsApp, Calendly, or Google Drive
Comfortable participating in occasional media opportunities or contributing to educational content as a clinical spokesperson
Benefits
Full-time schedule, Monday–Friday (standard business hours)
Medical, dental, and vision insurance
Retirement plan
Paid time off and holidays
Fully remote work environment
Opportunity to work at the forefront of OTC hearing careinnovation
DetailsOriginally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.