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Stride 2 Hire Staffing Agency

Remote Billing & Customer Support Specialist

cincinnati, OH

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Job description

Stride 2 Hire Staffing Agency is seeking a Cincinnati, OH based work-from-home Customer Service Representative to handle billing inquiries and provide support to clients from home. This role offers a flexible remote setup leveraging a virtual platform with clients connected through Parkes & Co.

You will assist callers with billing questions, identify offerings customers are missing, and promote upgrade options while aiming for first call resolution and high customer satisfaction.

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Worksite address

cincinnati, OH, 45201, US

Who can apply

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